Hasson Ixh

Foreman Financial's Bogus Late Fees

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CUSTOMER SERVICE. Hopefully other customers will read this, check their account & respond this is My sister financed her car with Foreman Financial in 08/2012 for $23,000. She has made every payment either check or money never having any problems. It's now 08/2017 her last payment she's excited and relieved but checking the mail EVERYDAY after work waiting for her title still nothing. To find out they are charging customers to customers for day they receive the mail not the post office date stamp allowing them to add fees onto the account as days late. I can only imagine how many customers they have billed under that practice. EX: Your payment is due on Jan 10. Your check is dated the 7th, your envelope is date stamped 7th from the post office, they receive it on Tuesday 12th the payment is considered 2 days late. Which means over a four-year period those days can add to hundreds of dollars & they manage to hustle customers by these bogus fees. We decided to come in to speak to the manager on a Saturday when he finally came out he handed us papers and was sorry his printer was down no resolution there. Funny how copy, paste and rushing don't go hand in hand. I can only imagine the customers who have paid the fees just to be done. On the other hand, they’ve stole my sisters JOY & they've shown POOR unacceptable practice.
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Reason of review:
Late Fees

Preferred solution: Deliver product or service ordered

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