This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Contacted them about service that was performed on a vehicle traded into our Audi Dealership

Called, had to leave our phone number for call back, I explained we had a 911 Porsche traded in to our Audi Dealership and was inquiring on a service that performed at Paramount Foreign Cars Italia. I did receive a call back just to be told that they provide no information about any service to any vehicle unless you are the owner of the vehicle. I explained to her that we were an Audi Dealership and was just checking to see if the oil was changed on this 201* 911 with 12,687 miles on it in which they performed a 40,000 mile service, I only wanted to know if the oil was changed because the 911 only has 14,000 miles on it now. She again persisted she would not tell me, I then said to her let me start over, so you won't be breaking any rules, now if I have a 911 needing a 40,000 service would an oil change be included?. She blurted out, II am not playing any games I'm not telling you anything and that is when I told her that was a poor example of Customer Service and her response was very negative. It was at that time I hung up and called another Porsche Dealership (Motor Werks Porsche of Barrington Ill. and got the information I needed.

User's recommendation: Avoid Paramount Foreign Cars Italia.

View full review
ID
#2377617 Review #2377617 is a subjective opinion of poster.
Preferred solution
Consumer training and common sense

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article