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Forefront Dermatology

Forefront Dermatology Reviews

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What is your customer experience with Forefront Dermatology?

Forefront Dermatology Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Forefront Dermatology has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and recent recommendations warn "BEWARE HIGH CHARGES" with a high price level reported.

Positive Feedback

Some Forefront Dermatology reviews note individual offices provide good clinical care and staff in Lynchburg were praised for their service.

Negative Feedback / Risk Areas

  • Outrageous lab billing and lack of billing transparency.
  • Poor customer service in resolving charges, fueling Forefront Dermatology customer complaints.
  • High overall prices for procedures and labs.

Key Takeaways for Future Customers

  • Request itemized estimates and confirm lab costs before procedures to avoid surprise billing.
  • Ask about billing policies and refunds up front and document communications with customer service.
  • Check local office reputation and inquire about membership or subscription alternatives before committing.
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Clint W Crj

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Verified Reviewer
| map-marker Lynchburg, Virginia

Outrages Lab Bill

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AI Highlights
  • - Yearly checkup included bump removal and a visit cost of $668.88.
  • - Lab bill was $5401.94 with a patient portion of $3396.53, and billing says it's correct.

I recently had my yearly check up on 3/27. They removed a small bump on my arm and sent it for lab work.

The visit cost me $668.88 which is well with in reason (my part $226.16). I have always liked going to Forefront Dermatology.

Then I got the bill for the lab work which is $5401.94 (my part $3396.53). My son is a doctor in Phoenix and I contact him about the high cost. He was blown away.

He told me that there must have been an error. I have been in contact with billing at Forefront and I'm told this is correct.

I will no long come to Ridge View Dermatology (part of Forefront Dermatology). The office in Lynchburg does an awesome job but I feel like I have been taken advantage of.

There is no way the labs should have cost that much. My son said that should have been less than $500.

Preferred solution: Price reduction

User's recommendation: BEWARE HIGH CHARGES

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1 comment
Guest

I did work with Nicole at Forefront and my bill was reduced. I was much pleased with how that turned out and would now rate them much higher now. In the future be sure to ask about cost before having anything done.

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