Manufacturer: Ford Extended Warranty Category: Warranty Clear all filters (14 of 14 reviews match)
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I bought the extended warranty when I purchased my used 2013 JKU through a Ford dealership and everyone (salesperson, sales manager, CS rep at Ford, mechanic) lied about this warranty. They sold me a Wrangler with a bad radiator in October and when I tried to use my...
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1.0
Product
Ford Extended Warranty Car Warranty
I didn't like
  • Lack of communication
  • Lying
  • Empty promises
#1027286
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I purchased new 2015 Ford Explorer at Sound Ford in Renton, WA.I was told what a great deal and peace of mind having the 75K extended warranty would be, it covered brake pads, shocks, etc. I purchased it. My breaks were making noise at 70K miles and the Dealership...
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1.0
Product
Ford Extended Warranty Car Warranty
#1021913
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6.7 f-250 engine failed with ford esp warranty, but of course ford denied the claim siting lack of service although I provided all the paper work proving otherwise.Turns out my truck was dirty on the outside and that's all that matter. I'm a agriculture farmer and the...
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Anonymous
another Liar

You are not telling the truth. A dirty vehicle would not void an warranty, do you think we are all fools. Altought I'm not a fan of manufacturers warranty issues, can you not ...

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Ford Extended Warranty Car Warranty
#972364
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Ford Extended Warranty Car Warranty Review

#1026573
1.0
My rear hub went out and hubs are said on the brochure to be covered. Yet, ford claims because the hub os all one part that includes bearings the fault of thr hub goibg out is the bearings and they are not covered.... What else would cause a hub to go out? Of course its the parts of the hub!!!! Crazyness Sincerly, Shelby Holcomb
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Ford Extended Warranty Car Warranty Review

#903885
1.2
Total F...ing ripoff!!!!Tried to use several times said item wasn't covered..and i have premium plan!!!F U ford just bought new Nissan Rogue never buying Ford again.. $1300.00 dollars down the drain....
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We were about 200 yards from entering one of Louisville's most deadly highways, the Gene Snyder, when the car suddendly locked up. We have NO steering, NO breaks, and NO electrical power. Had I entered the Gene Snyder I surely would have been rear ended. The...
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1.9
Product
Ford Extended Warranty Car Warranty
I didn't like
  • Lack of punctuality
  • Took advantage of me
  • Terrible customer service and poor quality focus
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Due to the AC compressor, the car shut down without warning. Total lock up of breaking system, steering and all electrical power. We were within 200 yards of entering one of Louisville's most dangerous highways when the melt down occurred. The engine failure was...
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1.5
Product
Ford Extended Warranty Car Warranty
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Have a 2013 Ford Mustang that is emitting Exhaust Fumes into the cabin (wow what a unsafe condition that is).Took it to the closest local Ford Dealer to have the problem looked into and was told by the service manager that if they could not find the problem; then i the...
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Anonymous
Ardell

I totally agree with with the person with the 2013 Ford Mustang and the Dealer. Buyers please beware of the dealerships. I have had very good luck with the Dealer I deal wit...

2.0
Product
Ford Extended Warranty Car Warranty
I didn't like
  • How we have been treated
#916134
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WHY DO BUSINESS WITH A DISHONEST CAR SALESMAN, HOW MANY MORE WORDS DO I HAVE TO DESCRIBE HOW BOGUS THIS PREMINUM EXTENDED WARRANTY IS. Do not buy Ford's ESP.If your transmission goes, they will look at every possible way to get out of not covering it. They deny the...
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1.0
Product
Ford Extended Warranty Car Warranty
I liked
  • Everyone hoped i could find someone to help me
I didn't like
  • And the documentation is poor
#914014
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I bought a Chevrolet Used vehicle from a Ford Dealership.I purchased the extended (premium) warranty for the vehicle. A few months later my Tahoe's front Struts started to leak. The repair shop called the warranty company for approval. The claim was denied...because...
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Anonymous
Anonymous

Just because they "call" them struts does not make them struts. Many companies will refer to a coil over shock as a strut when in fact they are a shock. You can call a battery...

Anonymous
Anonymous

same issue with brakes.backing plates are covered but not my part number.

1.5
Product
Ford Extended Warranty Car Warranty
I liked
  • Everyone hoped i could find someone to help me
I didn't like
  • No on could actually help me
#911955
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ESP Warranty states all electric window motors are covered. My 2013 F150 in for service....guess what ? Motor out but Ford says the part number is not covered under the warranty. I am going to appeal and seek legal assistance. A flat out scam by Ford. I love my...
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1.4
Product
Ford Extended Warranty Car Warranty
I liked
  • Having factory coverage
I didn't like
  • There is no integrity in the policy
  • Interpretation of bumper to bumper
#893764
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I have always purchased Ford ESP.On some vehicles I never needed it, on others I've used it numerous times. They have always taken excellent care of me and covered what should be covered. There have been occasions when something was denied but they were always able to...
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5.0
Product
Ford Extended Warranty Car Warranty
#869462
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