Rossana L Mel

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Verified Reviewer

Love the eye lash serum

I love the eyelash serum. I contacted customer service because I want to purchase more. I sent multiple emails concerning the expiry date on this product. Could someone please tell me what the expiry date is. What does it take to get an answer?
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Pros:
  • Works really well
Cons:
  • Getting a hold of customer service
  • And getting a straight answer is kind of impossible

Preferred solution: I need to know what the expiry date is on the eyelash serum

Kasie Cqs

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Verified Reviewer
| map-marker Pflugerville, Texas

Stop subscription

It doesnt work. Why dont you answer the phone for customer service? Your product does nothing for my brows. I am entitled to get my money back. If youre a reputable company you would refund my money ASAP! I will keep on writing to you until I receive an answe and will let my bank know about whats going on. Any reputable company would at least have a working phone number.
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User's recommendation: Don’t buy from this company

Anonymous
map-marker Pflugerville, Texas

Stop subscription

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This company no longer has a working phone number in which to speak to a customer representative. The only way to contact them is online. Its just a waiting game now to see when they will answer me back. Very poor customer service and their product sucks!
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User's recommendation: Don’t buy their products.

Shawn C Nfo

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Verified Buyer
|

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Verified Reviewer
| map-marker Plymouth Meeting, Pennsylvania

Haven't received my merchandise

ForChics - Haven't received my merchandise
I have not receive my product which is the lash serum also I have not receive any Emails from the company either to let me know when to expect my ItemI would like to either receive my lash serum or my money back.. I had been reaching out to customer service and still havent heard anything from this company no one has not responded to any of my Emails.
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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Plymouth Meeting, Pennsylvania

Haven't received my merchandise

ForChics - Haven't received my merchandise
Still havent received my Lash Serum and Im very disappointed with this Company I wish I could have done more Business with this Company but unfortunately I cant say anything positive about them other than the company sounds like its bogus and not professionalI had reached out to them several times with no response from them.
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Anna B Hpm

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Problem with order

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ForChics - Problem with order
ForChics - Problem with order - Image 2
Hello, I received my package today and to be honest there's nothing in it just a bag. I wait almost 3 weeks for my order and to come just opened it with nothing . Really disappointing. And top that I paid $76.50 for my items. I received a text on April 8th stating that my order is being delayed which I was fine with that but today when I got a text saying my oder is in the mailbox, I went out to get because I was excited to it finally came just to open it to nothing. It's also disappointing that we can't talk to anyone on the phone about our problems we just have to email I think speaking to someone then email to things fix. Please send me the right orders that I place. Iv attached a photo just so you guys can see that I didn't receive them. If you can't expedite me my order the right order that I place for $76.50 please refund me my money back. I've emailed so many time and sent messages on Facebook and still NO response. Iv never had any problems before till now. All I'm asking is for my order to sent right or send my money back to me. Mrs Bryant
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Loss:
$77
Pros:
  • Love the product
Cons:
  • Lack of communication

Preferred solution: Full refund

User's recommendation: Hopefully you will have better service!

Anonymous
map-marker Shreveport, Louisiana

Never received my order

I paid for my order June 19,2022 for the eyebrow serum and my order never came in and its July 25,2022 !!!
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Anonymous
map-marker Saint Johnsbury, Vermont

They are not responding to multiple emails sent

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I have sent 4 emails about needing to return items sent to me by accident and haven't gotten one response. The two times I tried to call the number given it was a busy signal and couldn't get through. Terrible customer service, will never buy from them again.
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