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Forbright Bank

Forbright Bank Reviews

www.forbrightbank.com
What is your customer experience with Forbright Bank?

Forbright Bank Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Forbright Bank has a 1.5 star rating from 2 reviews and consumers are mostly dissatisfied. Recent recommendations warn: be very careful and do not use them. Forbright Bank reviews note unexplained billing charges and account access issues.

Key Takeaways for Future Customers

  • Expect slow resolution times for savings and CD requests.
  • Verify charges promptly and monitor statements for unexpected billing.
  • Prepare for potential issues with adding joint owners.

Negative Feedback / Risk Areas

  • Pervasive customer complaints about poor customer service and slow processing.
  • Reports of unexplained card charges and problems linking accounts.
  • Denials tied to third-party checks that customers dispute.

Positive Feedback

Some accounts offer relatively higher interest rates despite service drawbacks.

View full overview ›

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Lisa C Hdh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dover, Ohio

I have a charge on my bank card from...

I have a charge on my bank card from your company. I do not do service with your bank.

What is this charge for? 87.78 on July 18.

Loss:
$87

Preferred solution: Full refund

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Resolved
Carol F Xhg

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Verified Reviewer

Resolved: Joint owner denied

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AI Highlights
  • - Requested to add husband as joint owner; invites sent, then denied.
  • - Denied due to Chex; Chex reports show no issue; the writer is ill and older.
Updated by user May 26, 2025

Company fixed the issue and I have been provided with apology. Joint owner now added to my account.

Original review May 11, 2025

I requested my husband be added as a joint owner to my growth savings account. They sent an invite to him.

We completed all the necessary info, submitted the required information, etc. We got the same request four times. They finally denied the request and blamed it on information received from Chex Systems. We have obtained the reports from Chex, and there is nothing precluding him from being added to my account.

I wouldn't bother, but I have been sick.

I'm older. I want to ensure there is no issue should something happen to me.

User's recommendation: Be very careful

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el H Xwd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The constant problematic bank

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AI Highlights
  • - Long waits for simple requests; savings and CDs not linked.
  • - CDs migrated; closing is longer; staff poor; supervisor lied.
Original review updated May 05, 2025

First of all, it takes forever to get one simple request done, it does not matter it is banking with savings or CDs. I experienced problems from the beginning, they CD and savings banking were not linked, it is inconvenient and weird.

Finally, they migrated my CDs to somewhere else and it started to take forever to close out a CD.

As for staff service is horrible from customer reps to so called supervisor (Samantha), she immediately recanted her own words and lied about my request was done. As the whole, this bank is not worth your aggravation in spite of a bit high interested rates

Preferred solution: close out all my accounts and transfer all my money to synchrony

User's recommendation: do not ue them

View full review

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