ForbiddenPlanet
ForbiddenPlanet Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ForbiddenPlanet has a 1.0 star rating from 1 customer review; consumers are mostly dissatisfied, citing staffing and policy issues.
Positive Feedback
The store offers a good selection of merchandise, which reviewers note despite other concerns.
Negative Feedback / Risk Areas
- Recurring reports of rude staff and a manager banning a long‑time customer.
- Multiple ForbiddenPlanet customer complaints about exchange, refund and cancellation policy and website problems.
- High price level and concerns about billing or refunds when returning items.
Key Takeaways for Future Customers
- Read recent ForbiddenPlanet reviews before visiting and expect potential customer service issues.
- Verify the return and refund policy online and consider in‑store experience risks.
- Bring proof of purchase and be cautious with high‑price items.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ForbiddenPlanet has a 1.0 star rating from 1 customer review; consumers are mostly dissatisfied, citing staffing and policy issues.
Positive Feedback
The store offers a good selection of merchandise, which reviewers note despite other concerns.
Negative Feedback / Risk Areas
- Recurring reports of rude staff and a manager banning a long‑time customer.
- Multiple ForbiddenPlanet customer complaints about exchange, refund and cancellation policy and website problems.
- High price level and concerns about billing or refunds when returning items.
Key Takeaways for Future Customers
- Read recent ForbiddenPlanet reviews before visiting and expect potential customer service issues.
- Verify the return and refund policy online and consider in‑store experience risks.
- Bring proof of purchase and be cautious with high‑price items.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Southampton, England
Got Banned from Southampton store
- - Signal dropped in shop basement; went outside to get one.
- - Manager said they were closing in 20 seconds.
- - Customer rebooting phone; they asked to wait.
I lost my signal in the shops basement so I went outside to get a signal. The manager came to the door and stated they were closing in 20 seconds, I said wait as I'm rebooting my phone and said stop *** harassing me.
I then went in store to buy my items and the manager banned me. I've spent Thousands in that store and was absolutely astonished that I would get banned for something so trivial.
- Good selection of merchandise
- Staff are very nasty people
Preferred solution: I would like my ban reversed.
User's recommendation: Avoid the manager at all costs.
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