Kevin B Smk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cant log in

I need a representative to call me at 617-867-**** i need my account email verified so i can acceess records
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Preferred solution: Verify my email

Michele H Zsb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Huntington, West Virginia

Program will not run

Please call me ASAP. I have been experiencing problems for over a month. FINALLY got an actual phone number since I couldnt seem to reach anyone by email and was AGAIN told to email. My IT guy cannot get it running and I am BEYOND frustrated. Michele Hankins 304-654-****
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User's recommendation: Don’t do business with companies that don’t list a valid phone number

1 comment
Michele H Zsb

I am not sure where I am supposed to leave the update, but they got ahold of me. Lisa Parsons did a great job, and walked me through what was needed to fix the issue.

I don't think I would have ever had a response if I hadn't used this website to do it. Thank you, Michele

Anonymous
map-marker Saint Augustine, Florida

Did not get paper today!

Not getting Sundays paper. I enjoy reading the paper EVERY day especially on Sunday and when I do not receive it on this day it gets me a little annoying!!
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User's recommendation: It’s a great paper except when you don’t get it and try to get a hold of someone to tell them.

Anonymous
map-marker Modesto, California

Problem with delivery

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Hard to reach a human to speak to about problem. Read to cancel subscription. Been customers for almost 20 years!
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User's recommendation: Do not recommend subscribing to thus paper

Joleen P

Can't convert their file extension without paying $149

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This company, For the Record is a monopoly. As a customer who needs an audio file I went the courthouse and bought it. THEN I HAD to download this HORRIBLE software to LISTEN to it. THEN TO SHARE IT you HAVE to BUY THEIR software for $149.00 to convert the file so others can hear it. THIS IS ROBBERY. To those who have purchased a CD from the local courthouse who uses For The Record software, and found you cannot share it unless you buy the manager from FTR, here's the solution. This .trm is OWNED by https://www.fortherecord.com They have a monopoly on this, and you CANNOT convert it unless you pay them $150 for the manager that is required to convert the file. I called, and was told that, so here's what I did. Took my cell phone, started playing the CD via FTR's free download, recorded the court hearing, and instantly I had an MP3 record without paying FTR a dime. Thought I'd pass this on since they are forcing ppl to pay $150 IF they want to share the recording that THEY bought at the courthouse. COURTS DO NOT USE THIS SOFTWARE. IT'S A SCAM FOR THOSE WHO HAVE TO BUY YOUR CD'S
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Pros:
  • That i finally discovered how to beat their system
Cons:
  • Having to pay 149 bucks to convert one file extenstion
Reason of review:
Pricing issue

Preferred solution: stop stealing from people

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