Industry Benchmarks and Competitors Analysis
Get a comprehensive report on consumer behavior, market trends, and competitors.
Our data-driven insights equip businesses and researchers to make informed decisions, enhance strategies, and create compelling narratives.
Whether refining your marketing approach or conducting an analysis, our reports provide the clarity you need to succeed.
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Identify key industry challenges
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Understand customer sentiment
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Uncover customer service pain points
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Discover the reasons for customer requests
What Our Comprehensive Industry Report Includes
Discover customer trends derived from feedback, calls, and messages
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Overall Customer Sentiment
Find out whether customers are satisfied, neutral, or dissatisfied with products or services in the specific industry.
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Common Themes and Issues
Highlight the recurring topics and frequent concerns customers mention in reviews to identify key industry challenges.
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Customer Communication Analysis
Discover the main reasons customers reach out to companies through calls and messages to gain an understanding of their needs from a bird-eye perspective.
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Competitive Insights
Get a clear view of the competitive landscape with rankings of the best and worst companies based on specific tags.
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Customer Service Analysis
Evaluate customer service performance in the specific industry to identify the primary challenges customers experience during their interactions.
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General Insights and Recommendations
Summarize critical findings that address specific industry challenges and recieve actionable recommendations for improvement.
Ready to get insights tailored to your industry?
Available Reports
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Customer Experience in Insurance Market 1H 2024
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Customer Experience in Furniture Market Q2 2024
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Online Review Trends and Statistics in 2024
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Don’t see the report for your industry or needs?
Bespoke Analysis on a Specific Company or Multiple Competitors
If you’re looking for insights on a specific company or a side-by-side analysis of competitors, reach out to us to gain unique data you won’t find anywhere else.
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Sentiment analysis
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Customer pain points
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Satisfaction metrics
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Strengths and weaknesses
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CX insights
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And more!
Discover How Our Report Can Help Your Organization
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SMB Businesses
Small and medium-sized businesses looking to boost product development and refine marketing strategies by understanding consumer preferences and satisfaction.
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Marketing Agencies
Agencies aiming to craft impactful campaigns for their clients and seeking insights into customer sentiment and preferences to optimize marketing efforts.
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BPO and Call Center Companies
Businesses focused on improving service delivery by analyzing customer interactions and gathering feedback to improve customer experience.
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AI Technology Firms
Companies that need datasets of real customer feedback to train ML models to improve conversational AI solutions.
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Investment Firms and Funds
Organizations looking to evaluate market sentiment and consumer behavior for better investment risk evaluation.
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Research Firms and Journalists
Professionals and organizations seeking comprehensive insights into consumer opinions and market trends for more accurate reporting and analysis.
Why Choose Our Reports
Time and Resource Savings
Skip the hours of learning and setting up new tools for analysis. Our experts deliver a detailed, ready-to-use report, freeing you to concentrate on other crucial business tasks.
Professional Expertise
Sentiment analysis results could be difficult to interpret in order to make effective decisions. Our reports include actionable recommendations tailored to your business goals and challenges.
Competitive Comparison
While you may know your company and customers well, gaining insights into competitors can be tough. We offer data from their customer feedback and preferences, helping you understand the market better.
Unique Data
Our analytics use only authentic data from real reviews, complaints, calls, and emails to companies. The presence of negative sentiment provides vital information for your business growth.
More Customer Experience Reports
Customer Feedback Analysis
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Review analysis
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Customer satisfaction
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Common issues
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And more!
Explore Case Studies
Discover the results businesses achieved by using consumer data analysis.
Frequently Asked Questions
The Industry Benchmark report offers actionable insights that can help refine your marketing strategies, address common customer pain points, and stay ahead of competitors. By understanding customer sentiment and trends, you can make more informed decisions that enhance customer satisfaction and strengthen your market position.
PissedConsumer collects data from multiple channels, including reviews, calls, messages, and customer service surveys. We analyze this data using a blend of advanced AI technology and manual methods. Such a comprehensive approach ensures all-out coverage, enabling us to efficiently deliver accurate, actionable results while saving your time and resources.
PissedConsumer collects data from multiple channels, including reviews, calls, messages, and customer service surveys. We analyze this data using a blend of advanced AI technology and manual methods. This comprehensive approach ensures thorough coverage and detailed insights, enabling us to efficiently deliver accurate, actionable results while maximizing your time and resources.
Yes, we do. Contact our team to request a sample and get a preview of insights that can benefit your business.
Schedule a Consultation
Our team will help you identify the pain points of your business and provide personalized solutions to improve your brand reputation and customer relations
