Consumers Choice Award by PissedConsumer

Recognizing companies for exceptional customer satisfaction and engagement

Great Customer Satisfaction Proven by PissedConsumer Users

Consumers Choice Award is an annual recognition for companies that have earned appreciation and high ratings from consumers on the PissedConsumer platform over the past year.

Achieving this award showcases the company's commitment to addressing customer issues and focusing on their positive experience. An increase in rating on the PissedConsumer platform proves the significant effort these companies put into increasing customer satisfaction.

By awarding companies, we encourage businesses to put customer satisfaction first and build positive relationships with their customers.

View the Winners 2026
Consumers Choice Award

Who Can be Nominated?

Eligibility for the Consumers Choice Award requires meeting the following criteria:

  • Businesses must have received reviews on PissedConsumer within the last year.
  • Businesses must have improved or maintained a high star rating during the reporting period.
  • Businesses must have achieved a minimum star rating of 3.9 by the end of the reporting period.

This award is open to companies of any size or industry that have demonstrated growth in customer satisfaction over the past year.

Such improvement stems from responsible review management and effective resolution of customer concerns, resulting in higher star ratings on the PissedConsumer platform.

How We Determine the Winners

We use a comprehensive evaluation approach to rank nominees based on multiple criteria, including review volume and content, star ratings and their year-over-year progress, company responsiveness, and commitment to resolving customer issues.

Applying a complex mathematical formula ensures that these criteria collectively contribute to identifying top-performing companies and determining winners of the Consumers Choice Award by PissedConsumer.

We prioritize the award's integrity, ensuring fair and honest winner selection through comprehensive review analysis, and combining human and AI moderation processes to prevent manipulation of star ratings.

Winner’s Benefits

Build trustworthiness image

Build trustworthiness

Use the award as a testament to business excellence, strengthening trust among existing customers and building credibility with potential clients.

Stand out from competitors image

Stand out from competitors

The award helps winners stand out in competitive markets and position themselves as leaders focused on customer satisfaction.

Elevate brand recognition image

Elevate brand recognition

Gain positive publicity through multiple channels, increasing brand visibility and awareness among millions of potential customers.

Our Mission

PissedConsumer's mission is to build communication bridges between brands and consumers to help them achieve successful outcomes.

What Award Winners Say

support pets
icon-quote

Winning the Consumers Choice Award is a tremendous honor—and one that deeply resonates with the heart of our mission at Support Pets. To us, this recognition means more than just validation; it underscores our unwavering commitment to empowering pet parents to lead fuller, freer, and healthier lives alongside their beloved companions.

Nicole Hedmark
VP Operations at Support Pets
blackhawk network
icon-quote

Winning this award is a testament to BHN’S unwavering dedication to putting customers first. It validates the hard work our team has put into ensuring every interaction reflects our commitment to excellence. Customer satisfaction isn’t just a goal for us—it’s a core part of our business strategy. This recognition reinforces our belief that listening to customers, addressing their concerns, and continuously improving our service leads to lasting trust and loyalty.

José Estévez
Senior Manager Call Center at Blackhawk Network
paw boots
icon-quote

It's an honor to be recognized for our excellent service by the users and customers we value so much. PawBoost exists to help reunite lost pets with their families. We are a small organization (we have a dedicated team of 12) made up of animal lovers who truly care. And when your mission is important, and your team truly cares, customers notice.

Clayton Gladieux
CEO of PawBoost
life alert +
icon-quote

We’re very excited to receive the Consumer’s Choice Award from PissedConsumer. It exemplifies the winning relationship that both companies have towards effective customer service. As the industry leader in medical alerts, most everyone knows that Life Alert is the only PERS company proven to save a life every 11 minutes, however, the Consumers Choice Award gives us the opportunity to showcase how we can help others and provide the high level of service our customers deserve.

Heidi Nestor
Marketing and Brand Reputation Manager at Life Alert
emma mason
icon-quote

Winning the Consumers Choice Award is a tremendous honor for us at Emma Mason. It serves as a powerful validation of our ongoing commitment to providing exceptional service and value to our customers. This award reflects the trust and loyalty of our customer base and reinforces our mission to make furniture shopping a seamless, satisfying experience. It’s a testament to the hard work of our entire team and our dedication to putting the customer first in everything we do.

Lenny Kharitonov,
Global Operating & Management Executive at Emma Mason
priority tire
icon-quote

Winning this award is an honor for our company, as it acknowledges our ongoing commitment to delivering exceptional customer care. This recognition validates the efforts we put into ensuring a high level of service and reflects the trust our customers place in us. While we strive to address every customer’s needs and concerns, we recognize that challenges may arise. However, our dedication remains unwavering — we continuously work toward finding the best possible solutions and ensuring a positive experience for each customer whenever possible.

Anna Fodor
Marketing Team Supervisor at PriorityTire
highlevel
icon-quote

Winning the Consumers Choice Award is a testament to HighLevel’s unwavering commitment to customer satisfaction and success. It validates our mission to empower businesses with an all-in-one platform that not only simplifies marketing and sales but also evolves based on user needs. At HighLevel, we believe that customer feedback is the backbone of innovation, and this recognition reinforces our dedication to listening, improving, and delivering solutions that make a real impact. This award serves as motivation to continue prioritizing customer experience and ensuring that every interaction with HighLevel exceeds expectations.

Marisa Costales
Marketing Operations Manager at HighLevel
halo
icon-quote

This is an important acknowledgment of the progress we have made in our commitment to providing our pack members with industry-leading, world-class service.

Seth Solomons
Chief Marketing Officer at Halo Collar

Start to work with consumers’ reviews – gain their appreciation and loyalty

Start now

Frequently Asked Questions

chat-icon

The Consumers Choice Award is an annual recognition honoring companies that demonstrate outstanding customer satisfaction, based entirely on real consumer feedback.

Launched in 2024 by PissedConsumer, the award highlights businesses that actively engage with customer reviews, resolve complaints, and maintain high star ratings. It's designed to promote transparency, reward companies that prioritize the customer experience, and help consumers identify businesses they can trust.

chat-icon

Unlike many business awards, the Consumers Choice Award isn't based on nominations, paid applications, or industry panels. It's based purely on data from real customer experiences shared on PissedConsumer.com.

What sets it apart is that it recognizes companies that perform exceptionally well in an environment focused on consumer complaints, where earning high ratings takes real effort. Winners don't just have satisfied customers — they've proven they listen, respond, and improve.

chat-icon

Customers directly shape the outcome. Every review they post on PissedConsumer contributes to a company’s score, meaning the award reflects real customer experiences.

It’s their voices that determine who gets recognized, making this award a powerful tool for other consumers seeking trusted, real review-driven guidance.

chat-icon

No. Participation in the Consumers Choice Award is entirely free, and there is no requirement to use PissedConsumer's paid services.

In fact, more than 70% of past winners have not used paid PissedConsumer services. Recognition is based solely on your company's review performance and customer engagement. Paid services can help manage feedback more efficiently, but they have no influence on award selection.

chat-icon

Winning the award builds credibility and consumer trust.

Recognized companies stand out on the PissedConsumer platform and beyond, showing the public that they value feedback and deliver strong customer experiences.

The award also adds powerful social proof that can be used in marketing campaigns, PR efforts, recruitment, and reputation management.

chat-icon

Absolutely. Award winners receive a free promotional toolkit that includes the official Consumers Choice Award badge, social media graphics, and press release templates.

You're encouraged to use these materials on your website, ads, email signatures, and social media channels to highlight your achievement.