ronald e Gci
map-marker Norwich, England

Bill for £39.91

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I have paid £39.91 and have never ordered anything from you can you please look at your orders R.Ellingham 63 stgeorges rd lowestoft suffolk nr33 0jp
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Preferred solution: why you billed me

map-marker Milton Keynes, England

Where is my parcel

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I ordered from you on the 30/11/2020 you took the money out off my account on the 1/12/2020 I still don't, have my parcel of 2 dressings gowns and 2 pairs of slippers. Please can you find out where they have gone too and let me know . Mrs E Ryan.
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map-marker Birmingham, England

Foot friendly ripoff

On the 1st august I sent for a pair of shoes when they arrived they were much to wide so I returned them at my own expense and waited for my refund, which I should have known better because in July I sent for 2 bras size 40b when they came one was a size 40b and the other was a 44dd, well say no more I am still waiting for refunds, in the meantime I have been enjoying reading about the way Healthy living direct workers get treated, they are the sister company they are nearly as bad as there customers. If anyone can give me a way to get my refund I would be most grateful. Mrs June Leaver Birmingham
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Reason of review:
Not as described/ advertised
sandro P
map-marker Dallas, Texas

Foot Friendly mail order company not customer friendly

I ordered on 8/11/11 and was charged on 9/11/11. Had a letter dated 18/11 stating goods would not be more than 3 weeks. This company is impossible to phone. The customer service line costs 10p per min and it is nothing for them to have you hanging on 40 mins or more at a time, just giving you the message that you are moving up the ***. I have spent more that £17.00 in phone calls to them. They did not answer their emails either. I am now told that my Christmas presents will not be arriving before Christmas and whats more they cannot even give me any idea when they will be arriving. The supervisor I spoke to today had to agree that their customer service is absolutely abismal, but he could do nothing about it. My advice is stay well clear of thei company.
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