Foot Cardigan
Foot Cardigan Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.1 star rating based on 1 customer review with mostly neutral sentiment. Reviewers value discounts and exchange, refund and cancellation policy. Consumers report low price level but express dissatisfaction with customer service and location.
Key Takeaways for Future Customers
- Read Foot Cardigan reviews to check subscription experiences before signing up.
- Expect low prices and promotions but verify size and delivery details when ordering a sock subscription.
- Have payment and shipping updates documented because updating info may be difficult.
Negative Feedback / Risk Areas
- Repeated Foot Cardigan customer complaints cite poor customer service and slow or no responses.
- Delivery problems include empty or unsealed packages and misdelivered USPS parcels.
- Subscription management issues involve trouble updating payment, shipping, cancellations, and refunds.
Positive Feedback
Discounts and the exchange/refund policy are highlighted as the most valued features.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.1 star rating based on 1 customer review with mostly neutral sentiment. Reviewers value discounts and exchange, refund and cancellation policy. Consumers report low price level but express dissatisfaction with customer service and location.
Key Takeaways for Future Customers
- Read Foot Cardigan reviews to check subscription experiences before signing up.
- Expect low prices and promotions but verify size and delivery details when ordering a sock subscription.
- Have payment and shipping updates documented because updating info may be difficult.
Negative Feedback / Risk Areas
- Repeated Foot Cardigan customer complaints cite poor customer service and slow or no responses.
- Delivery problems include empty or unsealed packages and misdelivered USPS parcels.
- Subscription management issues involve trouble updating payment, shipping, cancellations, and refunds.
Positive Feedback
Discounts and the exchange/refund policy are highlighted as the most valued features.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
To make sure that I ordered the correct size socks
I ordered a sock subscription and I want to make sure I ordered the correct size. I ordered the subscription through Amazon
Preferred solution: I just want to make sure I am getting the correct size socks in the subscription
Empty package
One of the orders to Marlee Bresso was delivered empty. The package had not been sealed. This was a subscription gift.
Preferred solution: Another pair sent out
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUSPS Package
- - Received a USPS package addressed to Nate Coffee at my address.
- - I did not order from Foot Cardigan; I will mark the addressee as unknown and return.
I received a USPS package for Nate Coffee. Tracking # 9400 11** **33 7941 **** 92.
It has my address, but Im not Nate Coffee, and I have never ordered anything from Foot Cardigan. I will mark addressee unknown and pop back into mailbox.
Preferred solution: Send the package I received to the customer at the correct address.
Dallas, Texas
Contact frustration
- - Longtime customer cannot update payment info due to lack of contact options.
- - If there is no reply, they want to cancel the subscription.
I have been a customer for years. However, I have been trying to contact someone in your company to update my payment info. NO LUCK THERE GUYS! Sooooo, I guess is I do not hear back from you just cancel my subscription!
This is NOT customer service! And now you want at least a 100 word detail message? Good grief......I have said it all already and don't see the need to add more words.
Donna Gallion
ps
here are you extra words/details
{{Redacted}}
- Lousy customer service
Preferred solution: Let the company propose a solution
Help!!! How do I update my shipping address, nothing works!!!
- - Yearly subscription; shipping address can't be updated after multiple emails.
- - Phone is out of order; responses vague and email not recognized.
I have a years subscription and have contacted the e-mail address 4-5 times to change my shipping address. An e-mail is sent promptly with a lame reply about "Two shakes of a lambs tale" or somthing???
really wierd. Just respond to my e-mail. I tried to set up an account to update the address but it does not recognize the e-mail that is on the subscription so no information about me is in the account information. I tried to call....the number is out of order I tried to e-mail the CEO via linkedin...the system would not allow me to send an e-mail to him...
I'm stuck!~! Do not get a subscripton from this company ...it is poorly run and messed up....they just take your money!!!!
Preferred solution: contact me and update the delivery address!!!!
Boerne, Texas
Foot Cardigan .... STAY AWAY!!!!!
- - The third pair was the same color.
- - They canceled the subscription.
- - Sock Fancy is cheaper and accepts returns.
If you are looking for a monthly sock subscription and are considering FOOT CARDIGAN, save yourself the time, money, and aggravation!!! I contacted them after receiving the THIRD pair of socks in the SAME COLOR (out of five pairs), and asked them to address the fact that I was getting socks in the same color rather than a variety, like they advertise. Their basic response was to say "sorry, but too bad" and then cancel my subscription.
I informed them that I could be retained as a customer with little effort, to which they replied again, "sorry, but can't help you" (in so many words).
They do not value customers, and do not care to try to make you happy or fix what is clearly a flaw in their system if they are sending 60% of their socks in the same color.
If you want to have fun with a sock subscription, DO NOT go to Foot Cardigan. Try Sock Fancy instead ..... They are cheaper (they don't add $2.00 taxes/fees) and they are happy to take returns if you want something different.
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Haha this is clearly an employee of Sock Fancy. What a shameless plug. Poor business ethics.