Lacking in customer service

I frequent the Fulton store and I have noticed in the last year or so it has been going downhill. The last 4 or 5 times I have run in to buy a few things they have only had 2 checkouts open. Management was up front and did not open up another register,even though there were several people waiting in line. I used to shop at another grocery store in town which closed several years ago.Whenever they got busy,the owner or the store manager would open another register.That was customer service,something that Food Giant is missing. The employees are not friendly and it seems as though most of the cashiers are new. It is not hard to greet customers and smile. But they don't greet the customers and they act like they don't want to be there. This makes me want to go to another store.
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ID
#1292929 Review #1292929 is a subjective opinion of poster.
Location
Fulton, Mississippi
Reason of review
Poor customer service
New Reviewer

Negative customer service

It WASNT the cashier WHO checked me out but another who just looks at me with HATE, The Security Office/ SHIERFF was mentally bullying me both are black and Im Light skinn who looks like a mutt, Is she asian or mex Im niether Im human. But other than that most of the prices was good clean store. Friendly stockers EXPECT THOSE two negative naySayers towards me n my two kids. It didnt help bc also i had other pple trying to bully me so today expericen was not good. But ok thanks always be kind bc you dont know what someone going thru.
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ID
#1216131 Review #1216131 is a subjective opinion of poster.
Location
Albany, Georgia
Reason of review
Poor customer service

Employee Review

Very rude n unprofessional,,, to busy talking then workin,, told me 20mins but had me waiting for an hr n half
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ID
#532892 Review #532892 is a subjective opinion of poster.
Location
Walnut Creek, California
New Reviewer

Food Giant Customer Service (Columbus, MS)

Food Giant Customer Service in Columbus, MS is very unprofessional! Some customers are ignored, while others are favored and are tended to first! Employees are slow to respond to the needs of customers, and the dining area of the grocery is very unclean! It is very unfair for customers, who work just as harder or even harder, to be treated like garbage. I hope the employee attitude of Food Giant is changed very soon. I don't recommend any one to use their customer service desk until new, responsible employees are hired. It is a shame. This is the only complaint I have against this store.
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ID
#204884 Review #204884 is a subjective opinion of poster.
Location
Atlanta, Georgia

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