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2.5 Based on 39 reviews
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  • Customers like
    • Promise of discount 1
    • Store lay out 1
    • Store manager scott and the cashiers 1
  • Customers don't like
    • No senior discount 2
    • Meat quality 1
    • Rewards program 1
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  • From mobile
  • 1 day ago
  • by anonymous
  • #1009788

Heard through door to office manager fussing to cashier for talking to fellow cashier and cleaningi scan area. Can your employees talk to coworker and during this flu season why is it wrong to clean your work area. When you have good employees try to keep them not run them off.

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  • From mobile
  • Dec 30, 2016
  • by anonymous
  • #982439

Midnight Madness. What *** timing for a sale. Friday's are rushed enough as is. So we don't need the mayonnaise standing in middle of floor and the last two packages of Mary B biscuits running out 30 minutes into the sale. Nix the stupidity.

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I know there are exceptions, that is Food City personnel who not only work hard, but make a concerted effort to make the customer feel welcome and appreciated. BUT, I have to say that in all my 67 years, I have never seen a grocery store whose staff seemed more sour than that of the Food City store in Gray, TN. Day in and day out, the majority of this staff approaches their work with a hang-dog look plastered on almost every face. I do not know... Read more

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I've shopped at FOOD CITY for years and have NEVER gotten a reduction in price for gas. Tonight was the LAST STRAW!!1 After getting my receipt on Saturday that said I had 1 fill up coming, I tried to fill up my car and the clerk at the gas station said I had ZERO points on my card.. ZERO!! Nobody used the points so what happened to them??? This is BS!!! Walmart just got a new customer! I am fed up with Food City FALSE ADVERTISEMENTS about gas... Read more

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  • From mobile
  • Nov 21, 2016
  • by anonymous
  • #959293

Over the last several years during Shirleys dementia progression your folks at food city deli#605&664 provided kindness and support. Thank you and God Bless you all.

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They would not take my rolls of change. Is that not money? This is absolutely rediculous. I will go to walmart from now on. With or without change. Read more

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Deli staff at hwy 58 Chattanooga have no concept of 'customer service'. Three times I've been in over the past month and each time I had to ask for something missing at the deli bar and instead of going to get it they try to tell me it's there I just didn't look. This time the girl at the register rather rudely said 'are you going to pay for this up front '. Obviously since I set everything at her deli register the Answer was no I'd like her... Read more

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  • From mobile
  • Oct 29, 2016
  • by anonymous
  • #945697

Rude rude rude at white pine pharmacy taking my buisness else where. Should shut that store down. Pharmacy has the most unfriendly people workin there ive ever met

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The contents looked NOTHING like the picture on the can. In a TEAspoon I had to search for a speck of potato or sliver of steak or mushroom or whatever tidbit to eat more than dirty brown soup. An accompanying straw would have been faster & better for this POS. Why don't you just put : ADD YOUR STEAK & POTATOES on the can ??? I could have sliced up a couple of potatoes, carrots, & green beans to make it a complete soup. a a a a a a a a a a a a a... Read more

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  • From mobile
  • Oct 22, 2016
  • by anonymous
  • #941503

From what i understand Food City requires their managers to work 6 days a week on salary. This is ridiculous that Food City does not seem to care about families, they dont care about moms or dads spending time with their kids which is very much needed in todays times. I will not shop at Food City until they change their horrific labor laws!

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