Food 52 Reviews
Food 52 Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Food 52 has a 1.0 star rating based on 3 customer reviews; consumers are mostly dissatisfied and rating distribution is 100% unfavorable.
Key Takeaways for Future Customers
- Check Food 52 reviews before ordering; common issues include wrong order and missing items.
- Expect slow or no response from customer service when seeking refunds or gift card support.
- Keep payment records and consider card dispute options if items are undelivered.
Negative Feedback / Risk Areas
- Frequent customer complaints about no response and poor customer service.
- Reported issues with refunds and undelivered or incorrect orders.
- Gift card delivery problems and difficulty obtaining help for replacements.
Positive Feedback
No positive comments were reported in the provided reviews.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Food 52 has a 1.0 star rating based on 3 customer reviews; consumers are mostly dissatisfied and rating distribution is 100% unfavorable.
Key Takeaways for Future Customers
- Check Food 52 reviews before ordering; common issues include wrong order and missing items.
- Expect slow or no response from customer service when seeking refunds or gift card support.
- Keep payment records and consider card dispute options if items are undelivered.
Negative Feedback / Risk Areas
- Frequent customer complaints about no response and poor customer service.
- Reported issues with refunds and undelivered or incorrect orders.
- Gift card delivery problems and difficulty obtaining help for replacements.
Positive Feedback
No positive comments were reported in the provided reviews.
Santa Barbara, California
Product not delivered not refunded
- - Food52 bought Schoolhouse in 2021; it closed, leaving customers with missing orders, wrong deliveries, and no refunds.
Food52 Co bought Schoolhouse furniture/home goods company- a company riddled with lack of communication - often delivering wrong product with no refund and no communication- many complaints on Reddit of client not receiving orders, or receiving wrong orders, and no rectification or refunds- now they have closed... and many left empty handed- what does Food52 have to say about this?
You bought this company in 2021... now its gone- and so is our money.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Brooklyn, New York
I received a gift card without the details
- - Gift card for Mother's Day was never emailed after months; emails went unanswered.
- - Plan to reverse the credit-card charge and file a BBB complaint.
So my mil bought me a gift card from there for Mother's Day and they never emailed me the gift card. It's been months and I have emailed them several times and never received a response.
What a sham of a company.
I'm going to tell her to report it to her credit card company and reverse the charge, and I'm going to file a complaint with the Better Business Bureau. This company is horrible!
User's recommendation: Run don’t get anything from this sham
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Southbridge, Massachusetts
Delivered the wrong order
My order # F52SHO10663
4 Kobenstyle butter warmers
I received a string of red beads
These are holiday gifts; please resend the appropriate items
There is no help number to call
- No contact number
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need to correct my email: Dooleyjp@***.net
Typo! I accidentally mis-typed my email address!
I need a return label for order240****! I did NOT order the butter warmer! You need a phone number if you are in business!
I emailed yesterday! TY
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo customer service available…None
- - Damaged item; seeks Amex credit and refund per policy.
- - Frustrated with Food52 customer service, threatening legal action and lawyer involvement.
Its difficult to understand why this is so complicated. I received a damaged item and I want to no return it have my Amex credited.
What do you have to research?
This is a simple refund I read your refund policy. Just settle this now or you will have to deal with it on another level. Tomorrow I will call my lawyer and he can take it from here. Im too busy to be involved with this any longer.
Am I dealing with a human being or an avatar or something. You are making no sense to me.Food52 and is not known as reputable company but rather one that numerous complaints filed against it. I highly recommend NOT doing any business within company. I do find it very discouraging that Food 52 has such a poor reputation in regards to customer service.
Ii was hoping that this could be resolved clear this up without me taking legal action but I am in touch with my lawyer at this point.
Im so sick and tired of the run around Im getting from Food52.
They have the worst customer service that I have ever dealt with. What a disgrace they are!
User's recommendation: Stay away from Food52
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIncomplete order and no response to email
- - Emailed 3 times in 2 months about incomplete order; 5 of 20 pieces arrived.
- - Payment has been taken for over 2 months with no reply; poor service.
Have emailed them now 3 separate times in 2 months about an incomplete order. Ordered a bridal shower gift and only received 5 pieces of a 20 piece order.
Theyve had my payment for over 2 months but cant seem to find the time to reply to my email.
Horrible Horrible customer service. Definitely do NOT recommend!
- Horrible customer service
Preferred solution: My complete order
User's recommendation: DO NOT USE THIS WENSITE
Brooklyn, New York
Featuring
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