Caelum Fvc

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Verified Reviewer
| map-marker Pittsfield, Massachusetts

No customer service available…None

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Food 52 - No customer service available…None
Food 52 - No customer service available…None - Image 2
Food 52 - No customer service available…None - Image 3
Food 52 - No customer service available…None - Image 4
Food 52 - No customer service available…None - Image 5

Its difficult to understand why this is so complicated. I received a damaged item and I want to no return it have my Amex credited.

What do you have to research?

This is a simple refund I read your refund policy. Just settle this now or you will have to deal with it on another level. Tomorrow I will call my lawyer and he can take it from here. Im too busy to be involved with this any longer.

Am I dealing with a human being or an avatar or something. You are making no sense to me.Food52 and is not known as reputable company but rather one that numerous complaints filed against it. I highly recommend NOT doing any business within company. I do find it very discouraging that Food 52 has such a poor reputation in regards to customer service.

Ii was hoping that this could be resolved clear this up without me taking legal action but I am in touch with my lawyer at this point.

Im so sick and tired of the run around Im getting from Food52.

They have the worst customer service that I have ever dealt with. What a disgrace they are!

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User's recommendation: Stay away from Food52

Renata C Ckl

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Verified Reviewer

Incomplete order and no response to email

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Food 52 - Incomplete order and no response to email

Have emailed them now 3 separate times in 2 months about an incomplete order. Ordered a bridal shower gift and only received 5 pieces of a 20 piece order.

Theyve had my payment for over 2 months but cant seem to find the time to reply to my email.

Horrible Horrible customer service. Definitely do NOT recommend!

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Loss:
$350
Cons:
  • Horrible customer service

Preferred solution: My complete order

User's recommendation: DO NOT USE THIS WENSITE

Anonymous
map-marker Brooklyn, New York

Featuring

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Hi,

My company has videos on Food, and we want to know what it takes to be featured in your YouTube channel.

Thank you!

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