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Resolved: Item didn't arrive
Company fixed issue and I have been provided with product or service ordered
update: product finally arrived and it was OK (although soaking wet because the box was torn open and Fed Ex left it in a big puddle). Anyway, it finally arrived, MONTHS after it was promised, so I'm marking this issue as resolved. Will never order from this company again, however.
User's recommendation: Avoid these guys at all costs!
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