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Foobrex

Foobrex Reviews

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Foobrex Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Foobrex has a 1.5 star rating from 3 reviews; consumers are mostly dissatisfied and recent recommendations say "Avoid these guys at all costs!". Reviews cite poor billing practices, delayed shipping, and weak customer service despite high price levels.

Positive Feedback

Some orders were eventually shipped and tracking was provided, but praise is limited across Foobrex reviews.

Negative Feedback / Risk Areas

  • Frequent Foobrex customer complaints about misleading shipping claims and delays.
  • Billing issues include immediate charges with slow refund responses.
  • Poor customer service communication regarding delivery status and refunds.

Key Takeaways for Future Customers

  • Expect potential delays; verify expedited shipping promises before purchase.
  • Watch billing and refund timelines and keep records for disputes.
  • Contact payment provider early if customer service is unresponsive.
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Sally B Ayz

Lied to

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AI Highlights
  • - Ordered adjustable desk; told it wasn’t from China.
  • - Weeks later, tracking shows shipment from China.
  • - I felt lied to about status and won’t order again.

I ordered an adjustable desk fro this company and I was told that the shipment was not coming from China. After weeks of being told that it had been shipped i finally got a notice with a valid tracking number that it was just shipped from China.

I will never order from them again as i was lied to repeatedly about the status of my order. I purposely looked for something that was not coming from China so i am very disappointed.

Preferred solution: Price reduction

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1 comment
Guest

I have been waiting for a delivery from Foobrex for 2 months, also. Continual lying. Bad experience.

gebre M

Not delivered

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AI Highlights
  • - The merchandise was ordered and paid for on May 8; account 58753****; no delivery.
  • - If no contact by tomorrow, I will dispute the charge.

Not a review. Merchandize I ordered and paid for May 8 (Acc 58753****) didnt show up or I have not gotten any feed back. If I do not hear by tomorrow from the company or whoever, I will inform my credit card co.to invalidate this order and refund my money.not

Loss:
$60

Preferred solution: Deliver product or service ordered

View full review
Resolved
Victoria K Mky

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Item didn't arrive

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AI Highlights
  • - Ordered a standing desk from this company a month ago.
  • - It was in stock with expedited shipping.
  • - Card was charged before shipping info.
Updated by user Jun 01, 2020

Company fixed issue and I have been provided with product or service ordered

Updated by user Jun 01, 2020

update: product finally arrived and it was OK (although soaking wet because the box was torn open and Fed Ex left it in a big puddle). Anyway, it finally arrived, MONTHS after it was promised, so I'm marking this issue as resolved. Will never order from this company again, however.

Original review May 02, 2020

I ordered a standing desk from this company a month ago. They advertised it as in stock and available for expedited shipping (which I needed because, working remotely now, I'm no longer in my office which has a standing desk - I need this item so I can work!).

It took a week for them to place the shipping order, another week to actually give it to Fed Ex to ship partway across the country, and for the past 2 weeks I keep getting an email saying delivery is "pending". Meanwhile Foobrex just keeps referring me to the Fed Ex site, which is useless. So why did I pay all that extra money for "expedited" (2-day) shipping???

And, of course, they charged my credit card immediately, even before they sent the shipping info to Fed Ex. TOTAL RIP OFF!!!A

Loss:
$60

Preferred solution: Deliver product or service ordered

User's recommendation: Avoid these guys at all costs!

View full review
3 comments
Guest

I am experiencing the same thing. They keep telling me the desk has shipped but the link says the package is not found.

Also i thought it was coming from the US but shipping message is in spanish. I am ready to cancel and go to Amazon where at least i get valid tracking information.

Guest

Thanks for the warning. I was just getting ready to order this standing desk.

I’ll look elsewhere. Thanks again

Guest
reply icon Replying to comment of Guest-1858659

We are experiencing the same thing! Took our money, but no product!

We didn’t even get a shipping notice. $85 down the shoot!

View more comments (2)

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