Fold3
Fold3 Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fold3 has 2.1 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "I don't know, but getting support out to customers a little quicker would help.".
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Billing Practices. The price level of this organization is medium according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fold3 has 2.1 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "I don't know, but getting support out to customers a little quicker would help.".
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Billing Practices. The price level of this organization is medium according to consumer reviews.
Metairie, Louisiana
Very disappointed in fold3, I wanted to speak to a physical person and I got this It's ridiculous because I want to speak to somebody
Trying to find my brother on Fold3, he Was in the vietnam war. I put in his name is and service number and nothing came up.How was that possible???
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Cobbrena55@***.com
I thought the problems were resolved, but they aren't. I have a new email address.
Instead of rtscobb@***.com, it is cobbrena55@***.com. I also shall choose another password when I can manage to get in touch with someone at Fold3 about my Fold3 account. Right now, I am not receiving email from Fold3 relating to monthly payment on my account. Please respond as soon as possible because I love the history Fold3 sends concerning World War II and others.
Thanking you in advance.
Rena T. Cobb.
Preferred solution: Just accept my new password.
User's recommendation: I don't know, but getting support out to customers a little quicker would help.
Lehi, Utah
Terrible service
I have been a member of Fold 3 for years and pay by annual subscription. The detail is fantastic and is very valuable.
I found my family members who emigrated to New York which is brilliant A red bar came up on the web page saying my browser was too old. They also say I have to upgrade my browser. I am on Windows 7 with the latest Internet Explorer which is version 11 with the latest patches. It blacked the icons behind it for download and print.
They told me to click the X on right corner of bar. Did not work. They are pushing Chrome Edge Firefox.
No replies to my emails. I have been on hundreds of sites and none do this
Preferred solution: Let the company propose a solution
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