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Focus Factor

Focus Factor

www.focusfactor.com
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What is your customer experience with Focus Factor?

Focus Factor Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

Focus Factor reviews show mixed to negative sentiment: long-time users praise the brand but report product quality issues, delivery problems, and poor customer service leading to frustration.

Key Takeaways for Future Customers

  • Customers value customer service and Discounts and Special Offers.
  • Medium price point may appeal to repeat buyers.
  • Reordering on the website and by phone can be difficult.

Negative Feedback / Risk Areas

  • Reports of broken tablets and degraded product quality.
  • Phone numbers not working and slow responses; many customer complaints.
  • Unwanted shipments after canceling subscriptions, billing and refunds issues related to auto-ship.

Positive Feedback

Some reviewers have used Focus Factor for decades and appreciate the formulas and occasional discounts.

View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Anonymous
map-marker Richmond, Virginia

Bad experience

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AI Highlights
  • I've taken Focus Factor for decades.
  • Order arrived with broken tablets that crumble in my hands.
  • This isn't the same product and I won't continue.

Ive taken focus factor for decades. My recent order was delivered.

The bottle is filled with broken tablets when I opened them up further to examine them they crumble in my hands.

This is not the same product that Ive been taking decade after decade. I have no faith in to continue to take this product anymore after this I cant believe what they delivered to me a bottle of powdered broken vitamins and normally these vitamins are so compressed they do not break in your hand from gentle pressure.

User's recommendation: I don’t know what to say

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Anonymous
map-marker Kanata, Ontario

CAN NOT REACH THEM

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AI Highlights
  • They love your products and want to reorder two bundles: Focus Factor ES and F.F. Vision.
  • Phone numbers don't work and messages aren't answered.

WE LOVE YOUR PRODUCTS AND I HAVE BEEN TRYING TO REORDER TWO BUNDLES OF FOCUS FACTOR ES AND F.F. VISION.

I ALSO SEE THAT THE PHONE NUMBERS DO NOT WORK.

HOW CAN I REORDER? MY MESSAGES ARE NOT BEING ANSWERED.

User's recommendation: Great products but I can't REORDER on their website and phone numbers do not work.

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Anonymous
map-marker Meridian, Idaho

This company is unscrupulous

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AI Highlights
  • They double shipped my order.
  • They are hard to reach.
  • They shipped more after I canceled.
  • They sent me a nasty message.

They have double shipped product to me. They are extremely difficult to get in touch with.

I canceled my subscription and they shipped more product anyway.

I had to cancel my card and get a new one.

They sent me a nasty message. For the good of all!

PLEASE, do yourself a favor and avoid doing anything with them!!

User's recommendation: Avoid them!!

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