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FNBO Direct

FNBO Direct

www.fnbodirect.com
What is your customer experience with FNBO Direct?

FNBO Direct Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

FNBO Direct has a 1.2 star rating from 1 review; consumers are mostly dissatisfied with an unfavorable rating distribution. Reviews cite high price level, billing problems, and poor customer service, with a note to ask for social security number when contacting them.

Positive Feedback

There are essentially no clear pros reported; consumers describe finding positive aspects as difficult to identify.

Negative Feedback / Risk Areas

  • Billing issues prevent payments when account numbers are missing; this appears in FNBO Direct reviews and customer complaints.
  • Customer service and payment verification via email codes are unreliable, causing failed transactions.
  • Price level is reported as high compared with expectations.

Key Takeaways for Future Customers

  • Confirm your account number appears on bills and ensure email access before relying on online payment methods.
  • Be prepared for billing and customer service delays and consider reading FNBO Direct reviews first.
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AI Highlights
  • - Can't complete payment; account number isn't on the paper bill.
  • - A code is emailed, but the email isn't working.
Updated by user Oct 11, 2023

Ask for social security number.

Original review Oct 11, 2023

When I call to make a payment they ask for the account number and it isnt on my paper bill. There for I cant do it.

Or they send a code to my email and my email isnt working. So I didnt get to make a payment.

If they asked for my social security number I could have. This is the only account that I have trouble with

Pros:
  • Difficult
Cons:
  • Difficult

Preferred solution: To be able to make a payment

User's recommendation: Ask for social security number

View full review

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