FNA Records
FNA Records Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
FNA Records has 1.4 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Good luck on getting what you ordered".
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
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Verified Reviewer |
San Antonio, Texas
Resolved: Didn't receive what I ordered
Company fixed the issue and I have been provided with other. Haven't received a full refund yet. Don't order from this company.
I placed an order a couple of months ago for a t-shirt, cd and sticker for the band STIFF. I spent close to $73.00 and haven't received a thing.
I want a refund!
This was a rip off and im probably screwed out of my money!
Plus come to find out Rob Statton is the only member who did approve it. Ron Taylor, Michael Scott, Kenny Sizelove and the widow of Jon Ster didn't approve this.
They aren't receiving anything from this !
User's recommendation: Good luck on getting what you ordered
Horrible Company
They have great bands, but not any idea of how to treat repeat and good buyers....You will wait and wait and wait months for your cd to even be shipped, then steve will send emails, of how he didnt forget you.... What a laughing jerk.....stick with your word buddy
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FNA Records stole our content, our materials we sent
FNA stole our content, original 1980's recordings, photos, flyers and historical news articles. Our 5 year contract expired in the first quarter of 2017, and the owner Steve Lockhart promised to send it all back and never did.
Now they are ignoring all our calls and emails, even blocking or closing emails we have for our contact with them. Also, under our contract we were supposed to get 10 copies of the cd release for each band member. Only ten arrived, smashed in the box....so they said theyd resend. They never did....
then i paid *** ll price for 10 in 2014 ....
We want our very priceless historical intelectual property back!!! They sent spreadsheets without CPA certified accounting, claiming they are still in a hole....too bad...send our stuff back!!!
Should have signed with Retrospect. Steve is and always will be a wannabe.
This is what happens when non-musicians try to start labels to help musicians.
Always trying to make a quick buck off other peoples work. At least Retrospect is ran by musicians FOR musicians.
Houston, Texas
FNA records, LLC is a scam!!! Scammed me and knows about it.
Still they have not resolved the issue. They are not very concerned about customer service. They are on Facebook.
I ordered $50.00 worth of cds from the site online: http://www.fnarecords.net and one of the cds was defective. I sent several emails to the person in charge: golhhmhch@***.com
I also got on their facebook page and placed a comment and was told the issue will be resolved and the owner will contact me...
total LIE!!! I never received any email or phone call apologizing for the issue... in other words they are keeping the money and not caring about customer satisfaction. This is the first time I ever ordered from them...
Going back to when I placed the order, I asked for a tracking number and why it was taking so long to receive the order. A got a response from someone at customer service asking me what I ordered... My goodness, they cannot even look up the order number?! After that, I know that was a bad sign already.
I am in the shipping business and understand the value of customer satisfaction. Anyway, I was informed that one of the cds was on back order and it would take a week to receive it. Believe it or not, that cd was the one that was defective. When you played it, you heard a gospel choir.
Obviously, someone at FNA records erased the cd and burned something else on it....
excellent example of the kind of people they have working there. It was not problem for them to take or should I say "Steal" my money once I placed the order on their paypal site.
- Terrible customer service
Preferred solution: Full refund
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