Yuliia P Lxe

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| map-marker Chisinau, Municipiul Chișinău

Unacceptable customer service

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Flyone - Unacceptable customer service
Flyone - Unacceptable customer service - Image 2
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Please check files attached. This is me trying to reason about my last incident with flyone.I was trying to explain that there is no reason to be rude at the front desk with a client, that is simply trying to reason whats happening.

This complaint isnt about the money. Its about simple communication skills and respect towards each other.

View full review
Loss:
$100
Pros:
  • Fast security check
Cons:
  • Zero free water
  • Unprofessional staff

Preferred solution: Apology

User's recommendation: Please train your team to handle situations where a client is reasonable and is trying to cooperate

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