Flying Blue
Flying Blue Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Flying Blue has 3.4 star rating based on 4 customer reviews. Consumers are mostly neutral.
100% of users would likely recommend Flying Blue to a friend or colleague.
- Rating Distribution
Recent recommendations regarding this business are as follows: "I want Flying Blue to help me, so far they did not", "Join Flying Blue it you use Air France, KLM, Delta or Virgin. So worth it!", "If you mis your flight do'nt rely on your Flying Blue account. You provide KLM with all tyour personal information, but if you need this at the incheck later on it is useless to KLM. Than they have other rules: "Geld dat stom is maakt recht wat krom is" that is very unconcerned", "hope you have better luck than i did".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Flying Blue has 3.4 star rating based on 4 customer reviews. Consumers are mostly neutral.
100% of users would likely recommend Flying Blue to a friend or colleague.
- Rating Distribution
Recent recommendations regarding this business are as follows: "I want Flying Blue to help me, so far they did not", "Join Flying Blue it you use Air France, KLM, Delta or Virgin. So worth it!", "If you mis your flight do'nt rely on your Flying Blue account. You provide KLM with all tyour personal information, but if you need this at the incheck later on it is useless to KLM. Than they have other rules: "Geld dat stom is maakt recht wat krom is" that is very unconcerned", "hope you have better luck than i did".
Review authors value the most Exchange, Refund and Cancellation Policy and Discounts and Special Offers. Consumers are not pleased with Customer service. The price level of this organization is low according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Alkmaar, North Holland
I cannot login in my Flying Blue account
Every time I try to log in to my Flying Blue account, I get the message that for technical reasons, it is not possible to log in. I tried to log in with my Flying Blue number 840075**** and also with my email. I always get the same message.
Preferred solution: I would like to get access to my Flying Blue account. Itis impossible to get access to my account, I always get the message that due to technical problems I cannot get access to my account
User's recommendation: I want Flying Blue to help me, so far they did not
Woodbridge, Virginia
My flight to Johannesburg
I needed to have a specific routing for my flight. Initially was going to Joburg via London but Flying Blue simplified it to fly through Amsterdam.
User's recommendation: Join Flying Blue it you use Air France, KLM, Delta or Virgin. So worth it!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Duiven, Gelderland
Ill treatment at the incheck counter Heathrow to Schiphol 2/6 Flight KL1012
Due to miscommunication in your Flying Blue account we missed our flight to London. Flight KL1005 / date: 30/5
Flying Blue promisse us a quick checkin but it ended up in a desaster.
One of our group, had te go to the incheck counter. Delay of more than 20 minutes, due to a lack of cooperation of KLM crew.
May 30 was our 50th wedding anniversary and we had booked Hotel and restaurant for that evening te celebrate. with our children and grandchild. We were traveling with 5 person
KLM and partners could not offer an alternative for the same date, Eurostar did.
So we went from Schiphol by train to Rotterdam to catch the Eurostar train to London departure time 15:28 h. We arrived in London at 17:47.
When you are in London you like to go home again. We could not checkin with our flying Blue account.
We made a call to KLM and they said that we were on the list so no problems. Advise come early because of the retur of many football supporters.
At the incheck desk 2 persons of our group of 5 had to pay extra £107,- pp
for going bag becaus they could not show a train ticket. Two of us had threwn away te ticket. Even an overall booking receipt (bill) of Eurostar was not sufficient. In the end we paid £ 214,- in 256,81
I am pissed because the registrition in the Flying Blue account was complete and could be proved with our pasports.
We could prove that we went to London on 30th of may by Eurotrain.
We were refused at Heathrow.
And after paying 256,81 every thing was all-right. But it is more than sad that KLM, who claims to be a reliable organization, questions our identity and integrity.
Regards,
Jan Ackerman
Ineke Kluvers
Boekingscode: JX6A25
Flight: KL1012
User's recommendation: If you mis your flight do'nt rely on your Flying Blue account. You provide KLM with all tyour personal information, but if you need this at the incheck later on it is useless to KLM. Than they have other rules: "Geld dat stom is maakt recht wat krom is" that is very unconcerned
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo answer to my mails
Hello , I have ordered a product via miles&pay. There were problems.
Now I have 2 orders , but I only want 1.
also the money is already charged from my account but your website showed a failure. Please clarify and give a feedback to me.
VG
Annika Buchmann
Preferred solution: Full refund
Trying to find out why there is more than my name with my emial
Trying to find a number to sort this out as I cannot find my Flying Blue number is just a waste of time. There is no number shown to contact customer service, so I cannot check in online. It's ridiculous.
- Treated as just another passenger
Preferred solution: the answer to why there are other people regestered with my email ?
User's recommendation: hope you have better luck than i did
Paris, Ile-De-France
Flyingblue account blocked ( Votre adresse e-mail semble être invalide)
Bonjour,
J'essaie de me connecter à mon compte flyingblue que je n'ai pas utilisé depuis quelques années (étant à l'étranger) je ne retrouve plus accès à mon compte dont voici le numéro : 211309****
J'ai récemment voyagé avec air france je souhaite ajouter ces miles mais comme mon compte est bloqué je n'arrive plus rien à faire.*
Merci par avance pour votre support,
Cordialement,
Nedjma HAMAMI
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