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Flybar

Flybar

www.flybar.com
What is your customer experience with Flybar?

Flybar Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Flybar has 4.7 star rating based on 2 customer reviews. Consumers are mostly satisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Make sure your product never fails or you will be given the run around.", "I would not deal with this company. No one will answer the phone, email correspondence is sporadic, and apparently will not warranty their products. We bought a lawn mower from tractor supply and it broke after my son riding it twice. The company has done nothing except give empty".

  • Review authors value the most Diversity of Products or Services and Website. The price level of this organization is low according to consumer reviews.

View full overview ›
Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Chicago, Illinois

Not working product/Lack of Communication/Warranty process

Contains 1 confidential file for company representatives

Description of complaint:

My son's godmother purchased a Flybar Spiderman bumper car for his Birthday this past December 2024. At first I charged the bumper car as instructed on the manual for 24hrs before use.

Everything worked well. When the bumper car turned off as it needed to be charged the same charger would not charge the product. I called Flybar gave them the details and they shipped a new charger. The same day this charger arrived on Jan.

2nd we tried to charge the product and it was not charging at all. Called Flybar, sent an email, they was giving me the runaround to first see if the battery is connected, wires are plugged in. I told them i tried all troubleshooting options on manual and nothing worked.

Again i kept on emailing and calling on how to exchange the product as it is still within the warranty scope and first they needed the receipt-i provided, then they needed my address-i provided, then manager Phil will call me-no response. After other several calls and emails ( including to corporate) with no help on this issue, i am here as a last resort.

Account/Order/Tracking number:

200012*-***20018

Money paid to business:

73.31

View full review

User's recommendation: Make sure your product never fails or you will be given the run around.

Resolved
Lucas S Tmj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Marinette, Wisconsin

Resolved: Zero-turn mower bad wiring need help will not respond

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Jul 19, 2024

Company fixed the issue and I have been provided with apology.

Original review Jun 19, 2024

I need new wiring, or a diagram of wires; one was taken out of the box. One wire was ripped off; I just need a little help, but nobody will.

View full review
Resolved
Todd M Jay

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Warranty

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Oct 15, 2023

Company fixed the issue and I have been provided with apology.

Original review Sep 15, 2023
Good afternoon,
I contacted your customer service (Ester Tupaz) around the 10th of August concerning having my son's zero turn lawn mower we bought from Tractor Supply replaced. It broke, and it is within your warranty period.

Ms. Tupaz and I have emailed back and forth with a quotation number of ( this is from her email: Your quotation S01156 amounting in $ 0.00 is ready for review). Since that time I have called with no one answering and emailing with sporadic responses. Her last response stated it was at the warehouse ready to ship but since then there has been nothing (no confirmation, no tracking number, nothing).
If you need any emails, receipts, or anything else, please let me know.

He got to ride it twice before it broke on him and we cannot afford to replace it.

I hate to lose $300 for this. Thank you with any help you can provide.
View full review
Loss:
$299
Cons:
  • Will not warranty their products

Preferred solution: Full refund

User's recommendation: I would not deal with this company. No one will answer the phone, email correspondence is sporadic, and apparently will not warranty their products. We bought a lawn mower from tractor supply and it broke after my son riding it twice. The company has done nothing except give empty

1 comment
Guest

Well after what seems like forever and 200 emails and countless calls our son's zero turn lawnmower was delivered yesterday!!! Don't give up! Keep calling and emailing

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