CAUTION, EXTREME CAUTION

CAUTION, EXTREME CAUTION!! Be very, very cautious of using this company. I spent 14K in advance and got a horrible itinerary, which I booked 9 months in advance of my trip. The pitch was “of course, much better flights would open up before your trip.” Not so, not a ONE. Consequently, I had to spend another 5K to shorten my trip to Bali & Australia from the US, Fly Infinite which they originally booked at 38 hours, including an 8-hour layover in Bangkok, down to 21 hours. I asked the owner to split this cost and he basically told to go f myself. It gets better after I booked and paid out of pocket for the more direct itinerary, Fly Infinite’s Owner Frank informed me that I was due a $1,000 refund from Air Canada for the flights he canceled. It is now 3 month + and NO REFUND, NO RETURN EMAILS, NO RETURNED CALLS. CAUTION, EXTREME CAUTION before you get tangled up with this guy! Thank for listening.
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ID
#1034513 Review #1034513 is a subjective opinion of poster.
Service
Fly Infinite Flight Booking
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Full refund

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