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Floyds 99 Barbershop

Floyds 99 Barbershop Reviews

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Floyds 99 Barbershop Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Floyds 99 Barbershop has a 3.7 star rating based on 1 customer review. Consumers are mostly neutral.

Positive Feedback

Customers praise individual stylists like Krista for skill and friendly service, and some reports note satisfactory haircuts when staff focus on the client.

Negative Feedback / Risk Areas

  • Repeated reports of billing issues including double charges and unexpected credit card adjustments, a common Floyds 99 Barbershop customer complaints theme.
  • Slow refunds and unresolved disputes after reporting billing problems.
  • Inconsistent haircut quality and perceived inefficient staffing during peak times.

Key Takeaways for Future Customers

  • Read Floyds 99 Barbershop reviews and check receipts and bank activity after paying with a credit card.
  • Ask about billing policies and expected refunds immediately if an error occurs.
  • Expect variable customer service and consider requesting a preferred stylist like Krista when possible.
View full overview ›
Anonymous
map-marker Crofton, Maryland

Issue Resolved

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AI Highlights
  • - Double charging issue fixed.
  • - I would return for Krista.
  • - Many salons are nearby; only one cuts well; there is a complaint about the 100-word box.

Haven't been back, but my issue with double charging was resolved. I will go back only because of Krista, there are plenty of hair styling salons, in the area.

Only one person I have found who truly knows how to cut hair. This is *** you have to write 100 words and I don't have 100 words to write. Get your ______together. I have answered my original letter.

Why the writing about more of the same, correct this 100 words. I'm next going to file a complaint about this studpid box of rule, the "100 word Box" is dumb, dumb

Pros:
  • Krista
Cons:
  • Credit card ripoff
Reason of review:
Good customer service
View full review
Cambelle Qip

Credit Card Ripoff's

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AI Highlights
  • - Krista cut hair; she's why I'd return, but card was charged $21, and $5 tip, then Floyds Crofton billed $44 with a $23 claim; credit not appeared.

I stopped in on wed. 5/13/15 and Krista cut my hair.

(she is the only reason I would ever go back) anyway I paid with a debit Card and was charged 21 dollars and then gave Krista a Five dollar cash tip. Then the following day I check my account and Floyds 99 in Crofton, MD. had charged my card 44 dollars and had the nerve to tell me that " I" was the one who gave a 23 dollar tip. Watch this company.

They are ripoffs if you don't check you accounts when using credit or debit cards they will scam you.

I called and they gave me some lame excuse and said they would credit my account. well guess what I haven't received my credit as of yet a week later.

Pros:
  • Krista
Cons:
  • Credit card ripoff
Reason of review:
Problems with payment
View full review
Karlene Tim

Hair Trimming Review

AI Highlights
  • - Took my grandson to a Northglenn, CO salon.
  • - Long hairs were left; trim done at home.
  • - Jess C. shaved his head, and now he goes to school shaved.

I took my grandson to the one in Northglenn colorado 3 months ago, we had to trim his hair when we got home ! there were long hairs ken h forgot, my grandson wanted to give it another try we got Jess c.

We asked for a trim , she shaved his head !!!!! Now he has to go to school like that awful !!!

Will not go back ever! Not even if they paid me !!!

View full review
Anonymous
map-marker Livingston, New Jersey

Inefficient staff... Seriously waiting while 2 of you stand around

AI Highlights
  • - Only two of four employees cut hair, causing a line on Monday.
  • - Staff stand around and talk while customers wait.
  • - We won't come back.

Four employes, only two cutting hair, a line on Monday morning!! While I sit here waiting patiently, two of you do NoTHing while we wait.

Just doesnt make sense. Stand around and talk when you don't have people waiting please. It makes a very bad impression. At least the gal cutting hair is a sweetheart and is making sure he gets a good haircut.

We won't come back. Four employes, only two cutting hair, a line on Monday morning!! While I sit here waiting patiently, two of you do NoTHing while we wait. Just doesnt make sense.

Stand around and talk when you don't have people waiting please. It makes a very bad impression. At least the gal cutting hair is a sweetheart and is making sure he gets a good haircut.

We won't come back.

Loss:
$40
View full review
1 comment
Karlene Tim

Floyd's barbershop shaved my grandsons head when I asked for a trim !!!

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