Will not honor guarantee
I purchased a $500 tree from Flowerwood in Crystal Lake, IL. It was planted by them in fall of 2011 and guaranteed to grow. It did not.. they do not return my multiple phone calls. Initially diane at Flowerwood said to send a photo via internet then later said she would really have to view the tree. I asked her when she would come so I could talk to her but she said she could not say when. Flowerwood was more than happy to take the $500 but now does not provide the guarantee that was promised. When I call there they just say she is busy.
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