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Flowers Foods

Flowers Foods

www.flowersfoods.com
What is your customer experience with Flowers Foods?

Flowers Foods Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Flowers Foods has 1.9 star rating based on 10 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Items produced by flowers are well known and used by generations, Most products are great.
    Cons: Behaviour of franchisee and family member appalling, Complaint about one leads to stop purchases of others, Hr communication.

  • Recent recommendations regarding this business are as follows: "If you have a complaint they obviously don't want to even hear it. Why a complaints policy if they can't be bothered.", "Research independent companies, buy local, or make it yourself.", "Do not purchase because of brand loyalty. Try other brands.", "Don’t buy their products at this time.".

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Media from reviews

Flowers Foods - Mrs. Freshley's Delicious Deals Powdered Sugar Mini-Donuts have strong...
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customer bread complaint products woman service customer service staff memberfranchisee situation numbers
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Kamry Fvm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Miami, Florida

Woman running store very unpleasant

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Definitely not a customer service rep by any They need to hire new person. Woman was extremely rude and unhelpful. Asked her if had an item and wouldn't even give me an answer.

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Melinda W Fda

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lakeland, Florida

Complaint About Staff Member/Franchisee

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Updated by user Nov 07, 2024

Have not heard one word back from them. No response, nothing.

Original review Oct 31, 2024

Good morning, I have a complaint about a staff member/franchisee in one of your depots, near Winterhaven. I am chasing the contact number or email address of the Warehouse Manager/Supervisor so I can lodge the complaint directly.

Thanks kindly

Melinda Wiegmann

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Pros:
  • Most products are great
Cons:
  • Behaviour of franchisee and family member appalling

Preferred solution: Action taken by the driver/Franchisee to address my complaint, and Flowers Foids to acknowledge that this type of behaviour is not acceptable by their employees and/or family members.

User's recommendation: If you have a complaint they obviously don't want to even hear it. Why a complaints policy if they can't be bothered.

Anonymous
map-marker Winchester, Kentucky

Consumer education

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Your bread products have been changed this past year. They added tons of preservatives to lengthen the shelf life to 30 days. They spent a whole 3ish weeks testing it at most facilities.

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User's recommendation: Research independent companies, buy local, or make it yourself.

Anita E Dpw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kingsport, Tennessee

Complaint about a product. Classic White Wonderbread

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Have been using this for years and years, mostly because of brand name. Always the one my other bought and my brothers and I grew up with and is still in her home.

This is the 3rd or 4th time I have purchased Wonder Bread and a few days later it was molded and had to be thrown away. The package I have in my hand says "Best Used by April 4." Today is April 7. I started to make sandwiches and was embarrassed by the fact the bread I was holding had molded. The conditions it in which it was kept was no different that it has ever been.

I do want to emphasize that it is not the price of the bread about which I am angry. It is the fact that I have been buying it for so many years based on brand loyalty and it has put me in an embarrassing situation. You can't imagine beginning to make sandwiches for a church pot luck only to find it won't happen in a timely manner. I only hope that someone in Customer Service will read this.

I dare say if others are having this problem (and not reporting it as I usually would not) it will not be long until your profits will suffer.

I realize one person will not affect your company at all - no matter how many of your name brand products are used, but as the numbers grow so will profits drop. You have taught this 75 year old woman that "Brand Loyalty" is no longer important to your company.

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Pros:
  • Items produced by flowers are well known and used by generations
Cons:
  • Complaint about one leads to stop purchases of others

User's recommendation: Do not purchase because of brand loyalty. Try other brands.

Richard J Pja

Need Tax Document for former employee, no response

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The difference between Flowers Voice Mail and writing to Santa Claus is that there REALLY IS a Santa Claus and he reads every letter.

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Cons:
  • Hr communication
Anonymous
map-marker Ohatchee, Alabama

Bread

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I am pleased with the way the issue was address and handle .I highly recommend flowers bakery and all products

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Steven H Niy
map-marker Blytheville, Arkansas

They suck

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Managers disrespectful two employs suck suck

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Loss:
$3

Preferred solution: Apology

Anonymous
map-marker Cedar Hill, Texas

Covid 19

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Flowers Bakery the makers of Natures Own Bread has THE WORST WAREHOUSES. Some of their employees are so nasty and show a lack of disregard on this pandemic.

There are bird and rat droppings throughout the warehouses.

This company doesnt Comply with Covid 19 regulation. They allow employees to work while sick with disregard to other employees.

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User's recommendation: Don’t buy their products at this time.

Anonymous
map-marker Acworth, Georgia

Change brand

Bread Slices are getting soooo small !! Machine change ???

Used to make a perfect sized sandwich !! What happened ?????

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Kyle B Vus
map-marker Cardiff, Wales

Tastes funny

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Bought a pack of mrs freshleys powderd dohnuts. Taste like some sort of chemicals. Disgusting

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Jubilee Noo
map-marker Rosemount, Minnesota

Mrs. Freshley's "Delicious Deals" Powdered Sugar Mini-Donuts have strong chemical taste/smell!!

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Flowers Foods - Mrs. Freshley's Delicious Deals Powdered Sugar Mini-Donuts have strong...

I found the following page via google search... https://hostess-brands.pissedconsumer.com/mrs-freshleys-mini-donuts-powdered-chemical-smell-201511****3233.html TWO YEARS LATER...

Sept 11, 2017. Today, Sept 11, 2017, I experienced the very same problem with these donuts. The first I figured was a fluke... the second had an even stronger chemical taste.

The donuts didn't have much of a scent to them, but once realized, you can instantly tell there is a significant aura, taste/smell, of paint thinner or some similar smelling chemical. Displeasing at minimum, but I absolutely concern for the safety of consumers when a food product tastes like chemicals! Unacceptable!!! Mrs.

Freshley's "Delicious Deals" Powdered Sugar Mini-Donuts 16 count package - 4 Individually wrapped 4 packs Purchased from the Dollar Tree in Rosemount, MN. September 10th 2017. NET WT 7OZ (198g) 4-1.75 OZ (50g) PKGS. UPC 0 722** ***** * Individual Package #'ing 307 **** 17:35 3 307 **** 17:36 3 Distributed by Flowers Foods Specialty Group, LLC 5087 South Royal Atlanta Dr., Tucker, GA.

33084 I will be filing complaints with the store, the donut mfg AND the FDA. This scary *** has got to be taken off the shelves NOW... and this has been a known problem since "a couple years" prior to the original complaint. Nearly 5 years!!?!

Disgusting. SHAME ON Flowers Foods or Hostess or whoever!! WTF?! Hopefully i don't get sick as the previous complaint mentions!

NOTE: The link provided below is the product page from Flowers Foods. I'd like to point out the lack of ANY informations about this product.

hmmm? see following page for specific information: https://ndb.nal.usda.gov/ndb/foods/show/180571?fg=&manu=&lfacet=&format=Full&count=&max=35&offset=245&sort=default&order=asc&qlookup=donut&ds=&qt=&qp=&qa=&qn=&q=&ing=

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Loss:
$10
Cons:
  • Tasted like chemicals
  • Mrs freshleys delicious deals mini donuts chemical taste
Reason of review:
Bad quality

Preferred solution: Remove this product from stores. The donuts taste of chemicals and cannot be safe to eat!!!

2 comments
Guest

Also just opened a package of these donuts and smelled some sort of chemical smell inside the hole of the donuts appeared to be some kind of fibers like mold.

Guest

I had the same exact experience after my daughter purchased Mrs Freshley's powdered donuts.

They had a very strong chemical smell.

Why hasn't the FDA pulled these from stores?

I will NEVER EVER buy any product by Mrs Freshleys or Flowers Foods Specialty Group, LLC, 5087 South Royal Atlanta Dr., Tucker, GA 30084

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