Flour Bakery and Cafe
Flour Bakery and Cafe Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Flour Bakery and Cafe reviews show positive comments about the bakery and food but overall sentiment is negative due to high prices, website and customer service problems and billing issues including a disputed triple charge.
Key Takeaways for Future Customers
- Double-check charges and receipts at pickup.
- Confirm credits in the Flour app before ordering.
- Expect premium pricing and variable customer service.
Negative Feedback / Risk Areas
- Billing errors and unexpected charges.
- Unhonored credits and slow refunds.
- Poor customer service and dropped calls.
Positive Feedback
Customers praise the bakery quality and menu.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Flour Bakery and Cafe reviews show positive comments about the bakery and food but overall sentiment is negative due to high prices, website and customer service problems and billing issues including a disputed triple charge.
Key Takeaways for Future Customers
- Double-check charges and receipts at pickup.
- Confirm credits in the Flour app before ordering.
- Expect premium pricing and variable customer service.
Negative Feedback / Risk Areas
- Billing errors and unexpected charges.
- Unhonored credits and slow refunds.
- Poor customer service and dropped calls.
Positive Feedback
Customers praise the bakery quality and menu.
Blauvelt, New York
Reimbursement
- They ran out of my order after payment; no reimbursement on my card yet.
- Next day I was charged triple instead of reimbursing me.
Apparently they ran out of what I ordered at Flour S End today between the time I paid and the time I picked up. The server said that shed reimburse me but Im still not seeing it on my credit card.
I have a good tip too! This is not the service that Im accustomed to there
Amended next day: instead of reimbursing they have charged me triple! I called cc co to make sure one was not a refund but no!
Will dispute all charges. Good grief
User's recommendation: Great bakery but be VERY CAREFUL about checking your charges!
Boston, Massachusetts
Complaint
Had a credit that the company didnt honor. When I called Beacon Hill about honoring the credit, they hung up on me. I wanted to order sandwiches but decided not to after the poor customer service.
User's recommendation: Prepare for company to not honor deals or credits as indicated on the flour app.
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