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Florsheim Canada

Florsheim Canada

www.florsheimshoes.ca
What is your customer experience with Florsheim Canada?

Florsheim Canada Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Florsheim Canada has a 1.5 star rating from 1 review and overall negative sentiment; recent recommendation says "Not at all buy on line."

Positive Feedback

Reviewers value discounts and special offers and note a medium price level for Florsheim Canada reviews.

Negative Feedback / Risk Areas

  • Frequent Florsheim Canada customer complaints about poor customer service and blocked communications.
  • Issues with product quality such as uneven sizing and sole cracking.
  • Problems obtaining refunds and no return label provided for e-commerce returns.

Key Takeaways for Future Customers

  • Expect to verify fit carefully before buying; document issues immediately.
  • Prepare for potential difficulty with refunds and returns when ordering online.
  • Consider customer service responsiveness when evaluating Florsheim Canada for purchases.
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Anonymous
map-marker Newmarket, Ontario

Complain for last purchase

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AI Highlights
  • - Bought Jan 2022; wore June; one shoe smaller, right foot looser than left; return accepted but no refund or label; they blocked my messages.

One shoe was smaller than other shoe of the pair. I bouton January 2022.

Did not wear till June. When I started wearing, found right foot is very loose compared to the left. It took two weeks to contact customer service. Finally they agreed to take back the pair.

But will not give refund, and will not send return label to ship back. When I tried to communicate, they blocked me and mails were returned.

Very bad customer service.

User's recommendation: Not at all buy on line.

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Anonymous
map-marker Toronto, Ontario

Complain for last purchase

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One shoe was smaller than other. They do not send return labels.

Very bad customer service. This company is not good for e-commerce.

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curtis c Tkv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dont buy

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Updated by user Jan 08, 2020

contacted florsheim they offered a gift certificate and i ordered replacement shoes very satisfied..

Original review Dec 09, 2019

comfort tech shoes.. only worn 6 times..

look brand new but soles are cracking .. paid good money for garbage

Loss:
$60
Pros:
  • Replied and offered gift certificate

Preferred solution: Let the company propose a solution

View full review

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