map-marker Newmarket, Ontario

Complain for last purchase

One shoe was smaller than other shoe of the pair. I bouton January 2022. Did not wear till June. When I started wearing, found right foot is very loose compared to the left. It took two weeks to contact customer service. Finally they agreed to take back the pair. But will not give refund, and will not send return label to ship back. When I tried to communicate, they blocked me and mails were returned. Very bad customer service.
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User's recommendation: Not at all buy on line.

map-marker Toronto, Ontario

Complain for last purchase

One shoe was smaller than other. They do not send return labels. Very bad customer service. This company is not good for e-commerce.
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curtis c Tkv

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Verified Reviewer
| map-marker Kitchener, Ontario

Dont buy

Updated by user Jan 08, 2020

contacted florsheim they offered a gift certificate and i ordered replacement shoes very satisfied..

Original review Dec 09, 2019
comfort tech shoes.. only worn 6 times.. look brand new but soles are cracking .. paid good money for garbage
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  • Replied and offered gift certificate
Reason of review:
Damaged or defective

Preferred solution: Let the company propose a solution

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