Complain for last purchase

One shoe was smaller than other shoe of the pair. I bouton January 2022. Did not wear till June. When I started wearing, found right foot is very loose compared to the left. It took two weeks to contact customer service. Finally they agreed to take back the pair. But will not give refund, and will not send return label to ship back. When I tried to communicate, they blocked me and mails were returned. Very bad customer service.

User's recommendation: Not at all buy on line.

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ID
#3755956 Review #3755956 is a subjective opinion of poster.
Location
Newmarket, Ontario

Complain for last purchase

One shoe was smaller than other. They do not send return labels. Very bad customer service. This company is not good for e-commerce.
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ID
#3755245 Review #3755245 is a subjective opinion of poster.
Location
Toronto, Ontario

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New Reviewer

Dont buy

Update by user Jan 08, 2020

contacted florsheim they offered a gift certificate and i ordered replacement shoes very satisfied..

Original review posted by user Dec 09, 2019
comfort tech shoes.. only worn 6 times.. look brand new but soles are cracking .. paid good money for garbage
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ID
#1727269 Review #1727269 is a subjective opinion of poster.
Location
Kitchener, Ontario
Product
Florsheim Canada Shoes
Pros
  • Replied and offered gift certificate
Reason of review
Damaged or defective
Loss
$60
Preferred solution
Let the company propose a solution

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