Florsheim Australia
Florsheim Australia Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Comfortable shoe but recurring reports of bad design of soles and durability issues. Reviewers value Discounts and Special Offers and product diversity; price level is low. Florsheim Australia reviews show mixed sentiment.
Key Takeaways for Future Customers
- Comfortable fit is often praised.
- Low price level and frequent discounts.
- Diverse product range available.
Negative Feedback / Risk Areas
- Reports of heels disintegrating and poor sole design affecting durability.
- Occasional unhelpful in-store customer service experiences.
Positive Feedback
Some long-term customers praise comfort and responsive warranty support, including quick replacements after faults.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Comfortable shoe but recurring reports of bad design of soles and durability issues. Reviewers value Discounts and Special Offers and product diversity; price level is low. Florsheim Australia reviews show mixed sentiment.
Key Takeaways for Future Customers
- Comfortable fit is often praised.
- Low price level and frequent discounts.
- Diverse product range available.
Negative Feedback / Risk Areas
- Reports of heels disintegrating and poor sole design affecting durability.
- Occasional unhelpful in-store customer service experiences.
Positive Feedback
Some long-term customers praise comfort and responsive warranty support, including quick replacements after faults.
Media from reviews
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Verified Reviewer
Heels disintegrated on my shoe after wearing them once
- - Comfort tech shoe heels disintegrated after one wear.
- - 2.5 hours from home, left rubber, couldn't dance.
- - I want compensation; others report the same.
Heels on my comfort tech shoes disintegrated at my nieces wedding yesterday and I only wore them once at my cousins daughters wedding last year and they were stored in a box.
I was 2 1/2 hours away from home at the venue and felt embarrassed as I was leaving rubber everywhere and couldnt dance or enjoy my night.
Im appalled with this product and want to be compensated as this isnt right and I have reviewed a lot of other people having the same problem.
How are you allowed to keep selling these shoes and charging high prices.
- Comfortable shoe
- Bad design of soles
Preferred solution: Full refund
Florsheim - Customer Care Review
- - At Florsheim Southland on Sun 5 Feb 2017 we were the only customers, were not acknowledged, and went to Myer, spending over $200 on men's shoes.
My husband and I went to Florsheim Southland on Sunday 5 Feb 2017. There was not a customer in the store except us and the lady standing behind the counter did not even acknowledge us.
We left and looked elsewhere and came back as we liked a pair of shoes we saw in the shop. The lady finally offered assistance that to say the least was not at all wanting a sale.
We left and went to Myer and spent over $200 in the men's shoe department. Proof that we wanted to purchase.
Mitcham, Victoria
Very satisfied customer
- - A split occurred in a new pair after 6 months.
- - Florsheim Australia replied quickly.
- - Replacement arrived; the customer is now lifelong Florsheim.
I have worn Florsheim shoes for over 20 years, without any issues. I recently purchased a pair from Myer and noticed a small split in the side after just 6 months.
This has never happened in the past. Knowing that Myer would demand a receipt - something I never keep with my Florsheim shoes as I have never had a problem before - I sent an email direct to Florsheim Australia and they responded straight away in a most positive manner. I received a phone call within minutes of me sending my email and was asked to supply some photos so they could check the fault and also the style of the shoe. I sent a couple off and was again contacted to inform me they would hunt around for a suitable replacement and get back to me within 24 hours.
Not only did they keep their contact promise, I was also sent a photo of the style they wanted to send me. The shoes were a little more expensive than the ones I bought, and were a very acceptable style.
I agreed to the replacement and one week later, I had a new pair of shoes delivered to my home. I couldn't be happier with their service!
One superb outcome for me, and one lifelong customer for Florsheim!
I used to wear Florsheim shoes too, then one day the heels of a brand new pair (never even wore once) disintegrated. It was at a funeral service.
I've never been so embarrassed in my life. You can tell Florsheim to stuff their shoes in their (something I don't want to say).
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You are lucky that you didn't buy Florsheim shoes. I used to wear Florsheim shoes until the heels of a brand new pair fall apart before I wear it.
I'll never buy Florsheim shoes again. It's' embarrassing to wear them.