From You Flowers
by Screaming Banshee #15603961.0
I placed an order on 6/11/2019 for a bouquet of flowers to be sent on 6/13/2019; however, the flowers never arrived. I contacted the company via online chat and was told that the area florist responsible wasn't answering their phone and I would be notified with any updates.
Two days later, still no flowers and no updates.
I had to open a dispute with my method of payment. I hope this company doesn't expect to stay in business if they have this poor level of customer service.
by PissedConsumer1192313 #11923131.0
1-800 Flowers is absolutely horrible or shall I say the florist they went through. My step father sent me flowers for Valentine’s Day as a sweet surprise. They delivered to the wrong house and someone who WASN’T me.. signed for them (and yes they had the correct...
by YieldingRay #14876561.0
We ordered a bouquet of flowers for our daughter-in-law‘s birthday we visited their website made a decision during the ordering process that after we would like to upgrade the order which we did the flowers she received or in no way representative of what was on the...
1800Flowers - WORST CUSTOMER SERVICE AND OVERALL BAD FLOWER SHOP
by PissedConsumer1128025 #11280251.0
1800 flower shop located in Belford, NJ provided the worst and unfriendly service ever provided. I walked in, looked around to see what they can do for me for a birthday present.
The florist from the back came to the front of the store to "greet me." However, before even approaching me I can hear distant chatter from two employees commenting "Augh a walk-in " she asked what I was looking for. I told her I'm looking for a simple birthday present not spending over $20 if I can. She rolled her eyes and said that is one stem of a flower. She did ask me what color I was interested in and I told her it doesn't matter just give me ideas of what you can do.
She walked to the back and mutter some other comments to her co-worker. At that time I was looking in the glass case where the flowers were. She quickly screamed, " don't bother looking in there, I'm putting new flowers in there." I'll give you roses, they are on sale. I said ok that's fine with me, can we put it in something to make it look cute?
I'm looking at the bears and she goes "only pick from this because everything else is too much money for you." walked away again and screamed "make a decision I have a lot to do today!!" I spent $23.99 overall with a card and over my budget. not because of her service, but because life is too short and the flowers made my friend's day.
if I had to choose and more time, I would have never spent a second of my life or a penny of a hard working woman's money on this franchise. they are the absolute worst!!!
From You Flowers - Disappointing
From You Flowers
by PissedConsumer1321074 #1321074
The plant that I ordered for my daughter, eventually made it to her business. She posted a picture online and I am sad to say that they looked nothing like the picture of the plant that I thought I ordered.
Sadly, I am sorry to have my name associated with this picture.
I will think twice before ordering from this establishment, again. Very disappointing!
by PissedConsumer1193233 #1193233
It was my friend's birthday and I ordered flowers the day before. She just got home from the hospital so I was excited to have them sent. On the day of her birthday I never heard from her so I went on line and I looked to trace it with my order number It said was...