Falsify advertisement from http://www.floristvietnam.com/
I've ordered a flower set for Valentine's Day from http://www.floristvietnam.com/ and they didn't delivered what was on their website. In addition they completely forgot about the Valentine card which defeat the whole purpose of this gift. On their website it states that 100% full satisfaction or Full refund. They offered a credit of $17 for the bear and chocolate. I emailed asking for a return and a full refund but they didn't replied for last few days. This is very misleading consumer and false advertisement. Here is the whole order. The flower with the bear and a box of chocolate in the shape of the heart is what I ordered but didn't get. Order ID: 661 Date Added: 13/02/2016 Payment Method: Credit Card / Debit Card (2Checkout) Combo gift13 - Bouquet Type: Standard - Delivery Date: 02-14-2016 9:11 pm - Card Message: Happy Valentine " ...... " Shipping Method: Free Shipping $65.99 $5.00 $70.99 Sub-Total: $70.99 Free Shipping: $0.00 Total: $70.99
Reason of review
Not as described/ advertised
Update by user Oct 06, 2015
Original review posted by user Oct 06, 2015Big thanks for your service. I ordered a bouquet of red roses and lilies to send to my girlfriend on our memorable date, she is living in Ho Chi Minh. It's very nice. Flowers make her day.My girl was very happy to receive it. She called me to thank me for making her a lovely day. How happy I am. I would like to say big thanks to Florist Vietnam. I introduce service to my friends and they are very satisfied. Flowers are fresh and arranged in eyes-catching style, price is affordable. I will sure to order again. Thanks again
Hanoi, Ha Noi
- It is reliable service
Reason of review
Fast order processing
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