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Florida Public Service Commission

Florida Public Service Commission

www.floridapsc.com
What is your customer experience with Florida Public Service Commission?

Florida Public Service Commission Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Florida Public Service Commission has a 1.4 star rating from 1 review and overall consumer sentiment is negative, citing high price levels and poor customer service.

Positive Feedback

Reviewers value the agency website as a primary resource and note awareness of renewable energy issues in reviews of Florida Public Service Commission reviews.

Negative Feedback / Risk Areas

  • Frequent customer complaints focus on billing increases, a 270% rate hike and a $25 minimum bill.
  • Poor customer service response and perceived industry cronyism undermine trust.
  • Perceived loss of practical customer programs and high price level complaints.

Key Takeaways for Future Customers

  • Expect scrutiny of bills and monitor meter/billing details closely for unexpected charges.
  • Raise customer complaints early and use the website for documentation and official communication.
  • Consider regulatory review if concerned about rates or policy decisions affecting service.
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Media from reviews

Florida Public Service Commission - Recind the FPL 270% rate increase - minimum $25 bill...
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Michael E Tav

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Verified Reviewer
| map-marker Tallahassee, Florida

Recind the FPL 270% rate increase - minimum $25 bill complaint

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AI Highlights
  • •270% rate increase despite 0 KWH usage; monthly fee over $9.
  • •The reviewer requests rescinding the $25 minimum billing and grandfathering older fees.
Florida Public Service Commission - Recind the FPL 270% rate increase - minimum $25 bill...

We are fighting climate change and moving to less dependency on fossil fuels in the USA. We have done our part in adding renewable power.

FPL takes the clean KWH We make and sells it to an immediate neighbor, when we produce more power than we are currently using. Costs FPL literally nothing, and is efficient and clean: goals they proclaim they are doing. You can see we are paying 270% great bill the last 2 months, but used 0 KWH. How could you approve such an increase for smart consumers?

You are part of the problem in inflation harming our economy. FPL makes money on our account for well over 7 months, and always we pay a subscriber fee of over $9, just to get a bill. This is all done digitally via our meter & billing software. They have almost 0 expense.

270% rate increase?

Recind the $25 minimum billing!

And this is on top of the rating increases we have already had and we'll have later this year, which we are paying without complaint.

We should al least be grandfathered in for former fees ( which were also increased the last years. My friends who have done solar PV are outraged and are 10 others echoing this complaint with me.

You have not supported these monopolies providing anything other than basic attic insulation. They used to do things like blower door duct testing and more consulting and information to customers to accomplish real physical changes to homes and office.

Like radiant barrier information. They have gotten rid of all the employees who do this over the last decade.

Loss:
$100
Cons:
  • Minimum bill 25 when use 0 kwh at for several months a year

Preferred solution: Price reduction

User's recommendation: Vote in a governor who can put in a true public servant. Gov. *** Scott put all these clowns into this commission. They are all cronies from the fossil fuel industry. None seem to be interested in Florida customers

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