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I called FPL and after giving me a bunch of useless information, it continues to talk about things that are not informative to my call. You should be able to press O and get a live person. With all the money that FPL gets from over charging clients, they should have live operators from the USA to answer every call. Companies need to stop being cheap and get the proper tools to run these businesses. It would be smart for another energy company to...
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#1011751
The greed of the management of FPL is well known among its clients, on the one hand they make the policy that the company has low rates, through liars TV ads, and also using as a shield to (The Public Service Commission) to impose Their corporate decisions aimed at getting more money out of their clients' pockets. The FPL is a mafia that imposes its policies on its customers, this company is protected by (The Public Service Commission) a group...
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#1009330
My story is just a repetative story. Out of Town/ random deposit required/ didnt get notice/electric shut off/went home to a fridge full of maggots. So friday night called to straighten everything out, and customer service were jerks , wouldnt touch it until monday. Typical. During the weekend husband and I cleaned maggots and read up on all info concerning FPL. Looks like class action lawsuits tried twice but failed to break them apart. Heres...
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Florida Power And Light Company Residential Electricity Supply Review

#986711
1.7
Been with them for years only because it is my Only option! horrible customer service. In the past I have had electricity shut off before the shut off day. Have been double billed. Forget getting payment arrangements, they want half right then and there, and then they push the other half 12 days back.
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Florida Power And Light Company Electricity Supply Review

#985041
1.0
i used their website for disconnecting. i did submit request and received email that comfirming submission. but nobody follow up my request and charged me for 2 months after i left from Florida. Customer service said we cant find your request. But they had my new address in PA, so how cant they find my request. *** company, fl should have another light company
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Power Review

#964127
Power outage once a week these days in estero Florida.In Illinois lost power once in 29 years
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Short Review for November 29, 2016

#963378
1.1
they just charged me an extra 386.86 for deposit for having two late payments. really . i just moved to florida . i can't believe FPL is the only light company . we need compitition so this doesn't happen.
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On 12/20/16 web site has my next payment due on 12/27/16. The NEXT DAY it is SHUT OFF????? NO NOTICE??? Then charging me another $17 to reconnect? SCAM There deposit equals 3 1/2 months of charges when I read it should only be 2. Don't bother to call a representative, not only are they rude but incompetent. As far as my account it appears that they use a payment to go against my entire balance when I had a payment arrangement on the deposit and...
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2.4
I didn't like
  • Flucuating out of control deposit requirement
#980519
The energy you are putting into not siding with solar is ***. Its about all of us not just you and your profits. Be part of the answer not part of the demise of our future. Get the right team and we will all benefit. Be a leader in the field - its going to happen. You should be part of the solution or you will go the way of the dinosaurs. Don't be like that guy Donald Trump who has no morals and only purpose is to gauge everyone to fills his...
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Anonymous

Anonymous This isnt about trump you weirdo. Im amazed when dumb people make such comments but say nothing about being molested by obama for 8 years.

I have been paying a friends electric bill for over a year because he is in an acute care hospital,They put his bill on budget billing(because the bills were around 260 and I am disabled making only 744 per month.I paid his bill Oct 20th for 78 bucks off my debit card.Two days later the electric shut off in the house,I called the FPL #THEY SAID THEY SWITCHED THE BILL IN MY NAME AND I WOULD HAVE TO PAY A DEPOSIT OF 447.00!!!They did not send...
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Anonymous

Anonymous Hi Sherry I think that it should be reported to the Better Business Bureau FPL is a rip-off they are charging me $375 for electricity for the house that I moved in and to make...

1.0
I didn't like
  • Price increase without customer authorization
#942801
What an inept bunch of clowns. They told us on three consecutive days our power would be restored by midnight. We got emails on Sat.sun. and Mon. It is Tue And still no power. F**k you, fpl
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Anonymous

Tunaman Yeah, they love that line "by midnight", Bunch of non-caring people!! We ahve been lied to numerous times, have listened to their sarcastic remarks. The linemen are fine but c...

Lost power 6 AM checked fpl.com on Sunday at 8 AM message said all power restored NO POWER called fpl was told tcket was resolved so new ticket was established called numerous times getting the same scripted line finally on Momday night an fpl customer service rep tells me that ther are ONLY 2 without power on this ticket the crews and fpl will work high numbers first so it will be awhile BUT i was on a high number line 900+ just that ticket got...
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Anonymous

Anonymous Same situation here,was sent three emails over a period of three days, still have no power

Investor owned monopoly says it all. Florida needs public utility cooperatives. There is no reason for residents to support investors. Period. They get what you pay for. FPL spends our money lobbying rather than in infrastructure improvements and workers that would prevent week long outages ecept where they make money. This is not but should be a PUBLIC service. Cooperatives provide better service at lower rate. They are not out to profit...
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Contact Florida Power and Light Company

Headquarters Address:
FPL Connect
700 Universe Blvd.
Juno Beach, FL 33408
Phone:
(561) 694-4000
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Companies similar to Florida Power and Light Company

I was just talked to real ugly by two guys working for FPL. I was woken up at 4 in the morning by their equipment, including chain saws. Instead of 'I understand, ma'am, we just got sent out here. I'm sorry we woke you up'. No, I got a lot of mouthiness, and cussed at, with major 'whatever' attitude. No professionalism at all. There is no excuse in being treated this way. One asked if I had power, and when I said yes, he said' This is why'....
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