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Florida Panthers

Florida Panthers

www.nhl.com
What is your customer experience with Florida Panthers?

Florida Panthers Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Florida Panthers has 1.0 star rating based on 1 customer review; consumers are mostly dissatisfied.

Positive Feedback

No positive comments appear in the available review set.

Negative Feedback / Risk Areas

  • Customer service issues, including refusal to sell a season ticket package without an arena tour, drive many Florida Panthers customer complaints.
  • Facility concerns such as damaged seat armrests made seating uncomfortable during events.

Key Takeaways for Future Customers

  • Check Florida Panthers reviews and confirm ticket/package policies before committing to a season ticket.
  • Inspect seating condition and contact customer service about repairs or seat issues in advance.
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Media from reviews

Florida Panthers - Damaged Seat
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Andres V Pqt

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FLA Panthers Customer Service

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AI Highlights
  • - Rep refused to sell a season ticket without an arena tour.
  • - As a multiyear season ticket holder, I don't see Panthers seats as different.

Absolutely the worst experience I have had with a Customer Service representative. Because I have "no purchase history" with the Florida Panthers the club WILL NOT sell a season ticket package to me without my coming in for a tour of the arena.

As a multiyear season ticket holder with other NHL organizations I fail to see what makes Panthers seats any different that any other arena in the league.

When I told the representative I refused to tour the arena before GIVING YOU MY MONEY his response was "Ok, no worries" ...

Fantastic customer service. It truly shows how much the organization cares about its fans.

Preferred solution: Apology

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Anonymous
map-marker Miami, Florida

Damaged Seat

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Florida Panthers - Damaged Seat

Please have this repaired. Damaged seat arm rest.

Very uncomfortable watch the game tonight.

Sec 124 Row 19 Seat 5

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