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Florida Cardiopulmonary Center

Florida Cardiopulmonary Center

www.flheartlung.com
What is your customer experience with Florida Cardiopulmonary Center?

Florida Cardiopulmonary Center Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Florida Cardiopulmonary Center has a 1.0 star rating from 1 review. Consumers are mostly dissatisfied; rating distribution is 100% unfavorable and reviewers warn about balance billing and high price levels.

Key Takeaways for Future Customers

  • Check your insurer network status and co-pay expectations before visits; Florida Cardiopulmonary Center reviews mention balance billing.
  • Expect potential billing disputes and plan for refund follow-up.

Negative Feedback / Risk Areas

  • Balance billing and unexpected charges beyond co-pay.
  • Poor customer service and staff refusal to communicate with insurer.
  • High price level and limited service satisfaction.

Positive Feedback

No positive comments appear in the available review.

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Violated their contract with my insurer-Balance Billing

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - The annual cardio visit had a $50 co-pay.
  • - Reception billed $110, claiming it covered co-pay.
  • - Insurance said only $50 should be charged.
  • - I will switch.
Contains 1 confidential file for company representatives

I had an annual check up with my cardiologist specialist. My Co-Pay is $50.00.

When I arrived the (not so Friendly receptionists) stated I owed $110.00. I questioned the amount. Verified there were no additional testing to be done during this visit and that they were still in my network. She stated the amount of $110.00 is for the $50.00

co-pay and toward my deductible.

I contacted my insurance company while waiting in the waiting room to confirm. My medical insurance agent advised all I should be charged for the visit is $50.00. The insurance agent asked to speak to staff, she refused to speak to him. Instead she tossed a number and with an extension for him to call.

My insurance agent put me on hold and made several attempts to call and know-one answered. I then asked to speak to a manager, advised my insurance agent would like to speak to her. They stated the manager wasnt available. Another agent persued to help and stated the first receptionist made a mistake and stated that I owed $75.00- still more than my $50 co pay?

They took my card, my agent stated they needed to reimburse me the difference they charged beyond my co-pay. I was upset by this point, my blood pressure was up, I no longer felt like continuing with this cardio appointment.

I asked for a full refund and advised them that I would be finding another cardiologist. At this point it wasn't even about the money, it was how I was treated as their patient with a heart condition.

Preferred solution: Apology

User's recommendation: Be aware of Balance Billing- Don’t allow physicians to break their contract with your Medical Insurer

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