Anonymous
map-marker Philadelphia, Pennsylvania

Return and refund

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Florence Scovel Jewelry Uk - Return and refund
I ordered from her the site made the jewelry look nice bit when I got my order it looked like trash the number on her site don't work I emailed her numerous times with no luck nobody reached out to me the jewelry look like something you can buy in a dollar store.
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User's recommendation: Don't buy anything from her she is a scam and rip off

Spiro Ipd

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Verified Reviewer

15 days and still waiting for dispatch of goods

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I ordered jewellery items 15 days ago which still haven't even been dispatched even though they state a 24 hour dispatch time and satisfaction guaranteed, I have written to them several times now asking for a refund but so far with no response.. It's hard to understand when you know they used to be a reputable company.. I already know I'm in for a lengthy battle with them to get my money refunded.. hopefully Paypal will help with my claim but I won't be holding my breath!! It should never be this way, customers should be allowed an immediate full refund when items haven't yet been dispatched!
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Loss:
$88
Pros:
  • Jewellery selection
Cons:
  • No dispatch of items and total lack of customer service
Reason of review:
Order processing issue

Preferred solution: Full refund

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