Florabella
Florabella Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Florabella has a 1.7 star rating from 1 review and consumers are mostly dissatisfied.
Positive Feedback
Some orders send confirmation emails and pricing is disclosed up front, showing basic transaction details for customers checking Florabella reviews.
Negative Feedback / Risk Areas
- Delivered product did not match the ordered flavor or flowers.
- Poor resolution from customer service and refusal to accept complaints.
- Disputes over charges and perceived billing issues led to contested refunds.
Key Takeaways for Future Customers
- Expect possible mismatch between order and delivery; verify photos on receipt.
- Document issues immediately and be prepared to dispute charges if needed.
- Be cautious when ordering long-distance and confirm refund or exchange policies with customer service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Florabella has a 1.7 star rating from 1 review and consumers are mostly dissatisfied.
Positive Feedback
Some orders send confirmation emails and pricing is disclosed up front, showing basic transaction details for customers checking Florabella reviews.
Negative Feedback / Risk Areas
- Delivered product did not match the ordered flavor or flowers.
- Poor resolution from customer service and refusal to accept complaints.
- Disputes over charges and perceived billing issues led to contested refunds.
Key Takeaways for Future Customers
- Expect possible mismatch between order and delivery; verify photos on receipt.
- Document issues immediately and be prepared to dispute charges if needed.
- Be cautious when ordering long-distance and confirm refund or exchange policies with customer service.
Turn one complaint into a collective action
Resolved: Not get ordered flavour
- - Ordered mango cake, but it didn't taste like mango.
- - Shop asked me to bring a sample to taste, and a staff member dismissed my concern.
Company fixed the issue and I have been provided with apology. They send me small cake of flavour(which I wanted) & wrote on it "SORRY"..
I ordered mango flavoured cake but when we got the cake & we cut dat the taste was not like mango after dat I informed the shop by calling they ask me to bring t sample cake to taste ur cake shop...1 woman tasted & she directly refuse my concern & arguing with me ..so I m not happy bcoz I ordered cake from flora bella shop lakeshore greens palava city phase 2....
Preferred solution: Deliver product or service ordered
Lakeland, Florida
WORST FLORIST IN LOS ANGELES
- - Ordered PREMIUM bouquet with roses ($49.95) but got a carnations bouquet with no roses.
- - Charged $64.32; delivery and tax; photo shows carnations.
Florabella Florist 10520 W. Pico Blvd. Los Angeles CA 90064
I do not know if it is because I placed this order out-of-state, and this florist thought I would not know what was delivered to the recipient.
I ordered the Christmas Treasure bouquet -
Basic bouquet with Carnations ($32.95),
the DELUXE ($39.95) Roses instead of Carnations,
PREMIUM ($49.95), also has Roses instead of the Carnations.
I placed an order for the PREMIUM priced bouquet (with roses), received a confirmation email that the total with delivery fee and tax = $64.32.
What was delivered was the basic bouquet with all Carnations and NO Roses. After receiving a picture of the delivered flowers from the recipient, I called Florabella and she was argumentative, said she would only charge $40, still too much for carnations.
Have dispute of charge on credit card. We feel this was a fraudulent transaction.
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