Poonam M Esy
map-marker Mumbai, Maharashtra

Resolved: Not get ordered flavour

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Updated by user May 14, 2022

Company fixed the issue and I have been provided with apology. They send me small cake of flavour(which I wanted) & wrote on it "SORRY"..

Original review Apr 14, 2022
I ordered mango flavoured cake but when we got the cake & we cut dat the taste was not like mango after dat I informed the shop by calling they ask me to bring t sample cake to taste ur cake shop...1 woman tasted & she directly refuse my concern & arguing with me I m not happy bcoz I ordered cake from flora bella shop lakeshore greens palava city phase 2....
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Preferred solution: Deliver product or service ordered

map-marker Lakeland, Florida


Florabella Florist 10520 W. Pico Blvd. Los Angeles CA 90064 I do not know if it is because I placed this order out-of-state, and this florist thought I would not know what was delivered to the recipient. I ordered the Christmas Treasure bouquet - Basic bouquet with Carnations ($32.95), the DELUXE ($39.95) Roses instead of Carnations, PREMIUM ($49.95), also has Roses instead of the Carnations. I placed an order for the PREMIUM priced bouquet (with roses), received a confirmation email that the total with delivery fee and tax = $64.32. What was delivered was the basic bouquet with all Carnations and NO Roses. After receiving a picture of the delivered flowers from the recipient, I called Florabella and she was argumentative, said she would only charge $40, still too much for carnations. Have dispute of charge on credit card. We feel this was a fraudulent transaction.
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Reason of review:
Not as described/ advertised

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