Extremely rude, terrible customer service, product wasn’t what it seemed it was delivered. When I tried to return product the carpet company took me to the cleaners on a surcharge.

Went into the carpet showroom to pick out carpet. When I looked at product at store the carpet appeared to my liking. When it was delivered and the carpet was placed on the floor it wasnt anything like I picked out in the store. Wrong color and it was paper thin. When I tried to return it the company refused to take it back. Arguing with me over and over telling me it would fluff up. Ridiculous. I told them I wanted to order another brand. They refused to let me do this. Said I had to pay them surcharge for them taking back the carpet and the refused to do business with me. Unbelievable.

User's recommendation: Don’t do business with these people they are crooks.

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ID
#2548389 Review #2548389 is a subjective opinion of poster.
Location
Sparks, Nevada

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