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FloHoops

FloHoops

www.flohoops.com
What is your customer experience with FloHoops?

FloHoops Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Overall Customer Rating and Sentiment

FloHoops has a 1.0 star rating from 1 review and consumers are mostly dissatisfied, with recent recommendation saying "Forget this streaming channel".

Positive Feedback

Reviewers note diversity of offerings and low price level with discounts and special offers valued by customers.

Negative Feedback / Risk Areas

  • Frequent FloHoops customer complaints mention unexpected subscription charges and billing that require refunds.
  • Poor customer service response to cancellation and refund requests.
  • Streaming quality issues such as audio echo and announcer problems.

Key Takeaways for Future Customers

  • Check subscription settings and monitor bank statements for unexpected charges.
  • Be prepared to contact support for refunds and cancellation follow-up.
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Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Anonymous
map-marker Cincinnati, Ohio

Unauthorized Subscription Charge

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Dear Flowhoops Support Team,

I hope this message finds you well. I am writing on behalf of my mother, Violeta Darakhvelidze regarding a recent charge of $99.99to her bank account for a flohoops subscription, which she did not intend to renew.

Last year, she attempted to watch basketball games on your platform but was unable to access them.

We are unsure how the subscription was activated, and this recent charge has come as a surprise. As this was a misunderstanding, we kindly request that you refund the $99.99 charge and cancel any ongoing subscriptions associated with her account.

Please let us know if you need any additional information from our side to process the refund and resolve this matter promptly.

We appreciate your attention to this issue and look forward to your assistance in refunding the amount.

Thank you for your help.

Sincerely,

Lika Kvirkvelia

Kvirkvelia.lika@***.com

513-320-****

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Michael B Dck

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Verified Reviewer

Cancellation

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Original review updated Jul 19, 2023

I cancelled this subscription in April, and you are still charging me. I want the subscription canceled and monies returned.

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Loss:
$55
Anonymous
map-marker Mooresville, North Carolina

Screwed up sound. Announcing echo plus two announcers.

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Screwed up announcing. Two announcers at the same time plus an echo.

Need to fire your sound man! First time subscriber and the last.

I am in a room with 40 people watching and everyone is very dissatisfied. The game is Davidson vs Deleware.

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User's recommendation: Forget this streaming channel

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