Geoff T Hgk

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Verified Reviewer

Flodesk's Customer Service "experience" is beyond woeful. Repeated emails sent to their Technical Support are either replied to with a "we have received your query" and / or merely ignored.

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Very poor Customer Service "experience", which could be resolved with a "Hotline" for clients to call to help have their issues(s) resolved.

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Pros:
  • Unsure
Cons:
  • Poor customer service experience

Preferred solution: SWIFT resolution to a technical issue.

User's recommendation: Don't bother.

Wanda B Pbf

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Verified Reviewer

Subscription

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Good evening,

My Business name is Spa-a-Peel. I purchased a subscription for a year with more than what I need it.

I only needed flow desk for email only.

There was an email sent from the Jalynn Jones, of black pretty and paid, regarding a refund for the upgraded subscription and replacing it with just an email, However no one ever responded back to me. This looks like a simple fix if someone can just make those changes to my subscription.

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Preferred solution: Price reduction

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