Flibco
Flibco Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating from 5 reviews; rating distribution 100% unfavorable. Consumers report high price level and widespread dissatisfaction with billing practices and customer service; several reviewers name FlixBus when describing refund disputes.
Key Takeaways for Future Customers
- Read recent Flibco reviews before booking and expect potential customer service delays.
- Document tickets and payments closely to support any refund requests.
- Have backup transport plans for delays or missed connections.
Negative Feedback / Risk Areas
- Repeated customer complaints about refunds and double fare charges.
- Poor response to lost items and unreturned inquiries.
- Unavailable or nonworking phone support and delayed departures without information.
Positive Feedback
No clear positive feedback appears in the recent reviews.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating from 5 reviews; rating distribution 100% unfavorable. Consumers report high price level and widespread dissatisfaction with billing practices and customer service; several reviewers name FlixBus when describing refund disputes.
Key Takeaways for Future Customers
- Read recent Flibco reviews before booking and expect potential customer service delays.
- Document tickets and payments closely to support any refund requests.
- Have backup transport plans for delays or missed connections.
Negative Feedback / Risk Areas
- Repeated customer complaints about refunds and double fare charges.
- Poor response to lost items and unreturned inquiries.
- Unavailable or nonworking phone support and delayed departures without information.
Positive Feedback
No clear positive feedback appears in the recent reviews.
Milan, Lombardy
Related to double time ticket fare deduction
- - Bought Milano Centrale–Bergamo ticket but denied boarding.
- - Second payment demanded; refund promised; month later no refund; Flibco/FlixBus blame.
I had already bought a ticket for Milano Centrale to Bergamo Airport. Despite having the ticket, they did not let me and my friend on the bus.
So the driver forced us to pay them again at that very moment and promised that we would get a refund from the company.
It's been over a month and we still haven't gotten anything back. The sites Flibco and FlixBus are blaming each other for this mistake, and both refuse to give us our refund, which is utterly disgusting for a company so well-reputed.
User's recommendation: DONOT BOOK FLIX BUS OF FLIBCO BUS THEYRE BOTH A SCAM
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Brighton, Brighton And Hove
Change travel arrangements
- - Booking 329855****: Brighton to Stansted Sat 15 Nov 22:00.
- - Change: Stansted to Brighton Wed 19 Nov 22:40; Brighton 22:00 coach not possible.
Booking number 329855****,
Tickets are from Brighton to Stansted on Saturday, 15th November at 22:00.
Need to change direction from Stansted to Brighton on Wednesday, 19th November, landing at 22:40 at Stansted.
We are unable to make the Brighton coach at 22:00; it needed to be later in the evening due to unfortunate circumstances. For our return journey, rather going.
Preferred solution: Change travel direction on a later date.
New York, New York
No assistance for stranded customers
they were super late but there was no way to tell if they were or we all just got on a different bus. Ive emailed them and they never responded to assist
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLost mobile phone
I lost my mobile phone on the flibco coach they didnt return my request i give zero star. I am not happy . I dont recommended.
Preferred solution: I lost my mobile phone in the coach
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDeparture delay
- - There was no delay information at the station or monitor.
- - Customer service numbers were out of service; we waited outside in the rain for 30 min.
No information at the station about the delay. Not on the monitor, even operator did not know what is it about.
Customer service phone number not in service. Both of them - does not exist even.
It was rainy day, so we all we staying outside half hour.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerChangement date et lieu du billet
- - Mauvais numéro et e-mail non reconnu par Flibco.
- - Changement impossible 5 jours avant la date.
- - Site difficile à voir, pas de contact avant départ.
Mauvais numéro de téléphone, impossible de les contacter par e-mail car celle-ci n'est pas reconnu par Flibco et ce malgré des envois de mails. Je ne réussis pas à faire le changement (5 jours avant la date).
Le site est difficile à voir, sans contact de leur part avant le jour de départ, je ne ferai sûrement pas une très bonne publicité sauf si Flibco trouve une solution à mon problème. Difficile à dire.
- Impossible de les joindre
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerSac à dos est oublié dans l'autobus
- - Flibko did not respond to my demands.
- - A promise was in the bus, above the second seat, opposite the driver.
- - He waits for valuables in his bag.
Flibko не ответил на мои требования. Я не подключался к ним и не рекламировал свои предварительные предложения по соединениям по телефону.
Le Répondeur vous Indique, который вам будет послан посланником ваших кандидатов по электронной почте.
Ma promesse se trouvait dans le bus, au-dessus du deuxième Siège, du Côté Oppose au Conducteur, dans youne étagère sous le plafond. Он и ждет дорогие вещи и деньги в его мешке.
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