Anonymous
map-marker Rockingham, North Carolina

Won't let me log in or do anything

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The actual company can return a customer call not just take information through an intake company

I understand automated systems help with business but sometimes it's not a cookie cutter answer

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Saundra K Xcb

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Verified Reviewer

Won't let me log in or do anything

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I have never had any issues or anything except raving reviews to say about this company, but I had to purchase a new phone and it was a complete nightmare to be able to have access to my funds! I never received a call back from an actual FlexWage employee; I was only able to speak to intake personnel. It has been 10 days and I have still not gained access to my account or received a call from FlexWage.

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Loss:
$400

Preferred solution: I want the funds that I am now no longer able to have access to because the "last day for access" has expired to be put into my account

Marla K Zee

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Verified Reviewer

Missing pay

Price of *** has no one to take calls or even fix the website and how is anyone supposed to get help come on now man

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Preferred solution: Apology

Anonymous
map-marker Norfolk, Virginia

Sign up

It will not expect my log in to open my account. So that i may log into the system to sign up for the program.

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Ais M

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Verified Reviewer
| map-marker Scottsdale, Arizona

Did not correctly enter my information, no phone contact, poor customer service,

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I asked this company to simply transpose numbers in the correct order, and they decrease my withdrawal allowance total without warning!!! I emailed and called several times without an adequate reply or assistance.

Furthermore, I understand they are closed on weekends, but someone should be available, rotate to provide coverage because people have to be able to reach you. Banks have customer service on weekends, why does your company not have it?

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Loss:
$220
Pros:
  • Offer a good and needed service
Cons:
  • No weekend help
  • No direct customer service contact only emails

Preferred solution: The problem fixed

User's recommendation: Ask your employer to research other companies who provide similar services

Anonymous
map-marker Fort Worth, Texas

Employee id

I still cant even make an account none of my info is wrong !!! I asked my employer and gm everybody dont know

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Anvita Jxe

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Verified Reviewer
| map-marker Charlotte, North Carolina

Can't sign on

Okay first off I can't sign on to flex wage y'all's saying and I checked my email and y'all sent me a a link to reset my password and he told me that it would be sent to my email haven't got the email yet but it took all 16 calls to get that first email the bottom line is still not fixed the problem

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User's recommendation: They cannot get back with you if it's very important because nobody knows how

Dominic F Qem

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Verified Reviewer
| map-marker Scottsdale, Arizona

Support won't contact said 30 minutes bee 2 hours trying to reset account

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I am trying to contact support to reset my felxwage account and get my username and no one will call back

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Pros:
  • Helps when short on cash
Cons:
  • Bad customer support

Preferred solution: Help to get my account reset

Dominic F Qem

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need account reset

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No one will call back to give me my username and reset my password I need assistance to do this asap

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Pros:
  • Good when short on cash
Cons:
  • Bad customer support

Preferred solution: My account reset asap

Adam L M

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Verified Reviewer
| map-marker Chagrin Falls, Ohio

Won't let me log in or do anything

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It's won't let me login and i don't have a user name or or anything or password and I need money now

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Preferred solution: I need My money now

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