Anonymous
map-marker Bell Island, Newfoundland And Labrador

Doesn't stand behind their products

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
First of all let's start with their products are shoddy workmanship. After using a Flexsmart tripod head for less than six times, the thing fell apart on me. Because I purchased it three months prior to actual use, the company wouldn't do a thing in support of their product. Now customer service has even quit responding to emails.
View full review

User's recommendation: Stay away!!!!!!!!

T.R

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Quality not consistent with website claims

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Flexsmart - Quality not consistent with website claims

A tripod not even worth 1 star

Bad construction, cheap materials, no cap for bottom of the center column, lightweight and unbalanced, top joints on legs are loose, and it struggles with a 1kg camera, quick release for side tilt gets in the way of mounting the camera flat on the stand. Honestly, for the price didn't expect it to be such terrible made in China garbage.

Don't waste your time with this model, buy something better.

This model is both a waste of plastic and aluminum. If it can't hold a camera flat what's the point.

Reached out before even opening the purchase for a return as I bought the wrong item but their 30 day money back guarantee doesn't cover sale items and the whole site was on a flash sale at the time.

Which is fine but the quality of the item I received doesn't even compare to the claims the website makes on the product.

In short nothing but a scam.

View full review

Preferred solution: Let the company propose a solution

User's recommendation: Avoid this website and all dealings with them.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article