Flowers never arrived on Valentine's Day

My husband ordered my Valentine's flowers from here, they NEVER ARRIVED. They ruined my Valentine's day. When he phoned to ask why, the woman rudely said because his credit card was declined, they tried to call the wrong number, and that there is nothing they can do. In 8 years, this is the first time I did not get flowers delivered on Valentine's day, and it's all because of this sorry excuse for a florist. My husband received a confirmation email. THESE PEOPLE NEED TO TAKE SOME ACCOUNTABILITY. THEY CLEARLY REFUSED TO ADMIT THAT HIS ORDER SLIPPED THROUGH THE CRACKS!
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ID
#475708 Review #475708 is a subjective opinion of poster.
Location
Mountain View, California
Loss
$150

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