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Fletcher Jones Audi

Fletcher Jones Audi

www.fletcherjonesaudi.com
What is your customer experience with Fletcher Jones Audi?

Fletcher Jones Audi Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Fletcher Jones Audi has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Answer the phone.
    Cons: Lack of training with audi connect, Work still not done.

  • Recent recommendations regarding this business are as follows: "Take your business elsewhere".

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Juanita R Kly

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Verified Reviewer
| map-marker Chicago, Illinois

Terrible service department

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I have a 2023 Audi A6 and Ive been having connectivity issues for 2 months now. The app will not connect to my car.

Ive been to Fletcher Jones at least 4 times regarding this issue. Theres STILL no solution. I was put in loaner, the tire went flat and I was charged $317 for the tire. HOW?!

I was in the car for about 30 minutes and was told I had to pay for this tire. How do I know damage wasnt done before receiving the car? So, I paid and requested my car back. Theyve had the car since 7:30 am and still NO Resolve!

Do not do business with Fletcher Jones Audi.

I could smack the Audi Coordinator, Vanessa! Whats the number to the *** head quarters?!?

View full review
Loss:
$317
Pros:
  • Answer the phone
Cons:
  • Lack of training with audi connect
  • Work still not done

Preferred solution: Full refund

User's recommendation: Take your business elsewhere

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