Sonya Pjt
map-marker Staten Island, New York

Dishonest and rude

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If I could give a negative rating, I would. I had a flat tire.

They found the leak and put in a plug. $20, more than most places charge, but they were conveniently located. Next day, the tire was flat again. I brought it back in.

They found another leak right next to the first one. They plugged that. They said 20 bucks more.

I said, "if you had told me that in the beginning, I would have just bought a new tire." They argued with me, saying it was a new leak that I must have gotten after they fixed the first. The guy actually yelled at me and told me I wasn't getting my *** car" back until I paid the additional $20.

View full review
Loss:
$20
Pros:
  • Were fast
Cons:
  • Dishonest and exceptionally rude
Reason of review:
Both pricing and poor customer service issues

Preferred solution: Price reduction

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