Flawless Beauty and Skin Reviews
Flawless Beauty and Skin Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall sentiment is negative with reports of abysmal customer service; reviewers still note product diversity, perceived reliability, and low price in Flawless Beauty and Skin reviews.
Key Takeaways for Future Customers
- Expect low prices and a wide range of products.
- Check shipping terms carefully; reviewers cite unexpected taxes, customs, and fees.
- Prepare for slow or unsatisfactory customer service when seeking refunds or exchanges.
Negative Feedback / Risk Areas
- Customer complaints about deceptive shipping, customs charges, and lack of clear communication.
- Poor handling of refunds, exchanges, and customer service requests.
Positive Feedback
Customers value the diversity of products, overall reliability, and low price level.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall sentiment is negative with reports of abysmal customer service; reviewers still note product diversity, perceived reliability, and low price in Flawless Beauty and Skin reviews.
Key Takeaways for Future Customers
- Expect low prices and a wide range of products.
- Check shipping terms carefully; reviewers cite unexpected taxes, customs, and fees.
- Prepare for slow or unsatisfactory customer service when seeking refunds or exchanges.
Negative Feedback / Risk Areas
- Customer complaints about deceptive shipping, customs charges, and lack of clear communication.
- Poor handling of refunds, exchanges, and customer service requests.
Positive Feedback
Customers value the diversity of products, overall reliability, and low price level.
Prachantakham, Changwat Prachin Buri
Shipping error
- - Poor customer service; shipping, taxes, and fees aren’t explained.
- - UPS was used without request; fees could total $525 on a $350 order.
Be warned of this very deceptive company. Worst Customer Service possible!
They do not explain anything about shipping, taxes, fees, customs, etc! Taken from their website in entirety:
Shipping Policy:
This product will ship within 30 days from the time the order is processed. If you have any questions concerning the status of your order, please contact our customer service department.
I have done business in the past with this company without any issues. Ive always used the cheapest shipping (APC Postal Logistics) because there are no additional fees, taxes, customs, etc.
My recent order was sent by UPS and I did not request that shipper. The vendor refuses to take any responsibility in this matter when perhaps there was a system glitch in choosing the shipper. Why would I choose a more expensive shipper and/or a shipper noted for earlier problems?
Nonetheless, the following information is provided:
On my latest shipment (1Z3E7F23DG9542****), UPS is requiring me to travel to the Customs office which is a 6-hour drive; one way! They want me to provide my original passport, copy of my passport, copy of visa declarations, and pay the following fees before they will even open the package:
Clearance charges: $42, Terminal charges: $29, Warehouse charge: $13, Customs fee: $7, Amendment fee: $45, Duty on assessed value (40%) $158, Value Added Tax VAT (7%) $25.
After 2 days, Storage charges $5 per day until the shipment can be released from customs. Commercial Transportation for this 12-hour trip, estimated $200.
It is estimated this $350 order will end up costing me an additional $525 whereas in the past the order would have been shipped to my home and no additional charges! Here is Flawlesss response: Jack Gindi Flawless Global Logistics Team states, "It is your responsibility to know all about shipping!
Here are the FACTS - Shipping a $350 order to my home - $37.67, return shipping $461.00! You cant make this up when you have factual documentation for support
User's recommendation: Abyismal customer service...
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