Flat Roof Solutions
Flat Roof Solutions Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Flat Roof Solutions reviews show a 4.2 star rating from 1 review; consumers are mostly satisfied and note low price level and strong customer service.
Key Takeaways for Future Customers
- Company does business as Roof Top Systems; confirm official name for payment verification.
- Value in product diversity and responsive customer service.
- Expect competitive pricing.
Negative Feedback / Risk Areas
- Customer complaints about short shipped orders and late replacement deliveries.
- Reports that the company declined responsibility for order errors.
Positive Feedback
One reviewer praised quick answers to questions and an otherwise very good ordering experience.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Flat Roof Solutions reviews show a 4.2 star rating from 1 review; consumers are mostly satisfied and note low price level and strong customer service.
Key Takeaways for Future Customers
- Company does business as Roof Top Systems; confirm official name for payment verification.
- Value in product diversity and responsive customer service.
- Expect competitive pricing.
Negative Feedback / Risk Areas
- Customer complaints about short shipped orders and late replacement deliveries.
- Reports that the company declined responsibility for order errors.
Positive Feedback
One reviewer praised quick answers to questions and an otherwise very good ordering experience.
Newbern, Tennessee
So Far - Very Good
- Experience so far has been very good.
- Questions were answered quickly.
- For Visa use the official name Flat Roof Solutions, Division of AKT Specialty.
I just placed my order but the experience so far has been very good. I had some questions which were quickly answered.
Be advised the company official name is "Flat Roof Solutions, Division of AKT Specialty" but they are doing business as Roof Top Systems (this is quite common, especially in the internet age). So if you contact Visa to confirm this is a legitimate business, use the correct name.
The previous review here is the only negative thing I can find about the company on the Web so I expect the experience to be great. Will update when I receive the materials, then again after installation.
Short shipped the order, then was late on replacement
- I ordered 3 rolls of 45 ft EPDM roofing but got 35 ft rolls.
- The replacement arrived 3 days late after a promised delivery, forcing me to hire someone.
I ordered and paid for 3 - 45 foot long rolls of EPDM roofing from Flat Roof Solutions. They shipped 35 foot long rolls. They then shipped the balance, promising to deliver on a specific day. The replacement arrived 3 days later than promised. I was then forced to hire someone to do the work I had planned to do myself.
Flat Roof Solutions refuses to accept responsibility for the outcome of their errors. They could care less if their mistakes cost me money.
If you choose to buy from them and they make a mistake on your order, don't expect them to be helpful.
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Received the materials on that time in good packaging.