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Flashfood

Flashfood

flashfood.com
What is your customer experience with Flashfood?

Flashfood Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Flashfood has 1.3 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Good prices on items that i like to freeze for use later, Low cost.
    Cons: No customer service need to pay out of pocket when i have ebt, Service fees recently added.

  • Recent recommendations regarding this business are as follows: "be careful", "Watch your bank account for invalid Flashfood withdrawals", "Don't miss your pickup", "Don't order before 8am", "NO CUSTOMER SERVICE AT ALL!".

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Media from reviews

Flashfood - Bad customer service
Flashfood - Bad customer service - Image 2
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store refund customer service customer service shop money food requests order
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anton t Wjb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Queens, New York

Disgusted with purchase

Purchased from Stop and Shop, Union Turnpike, Queens, NY: 2 packs of cookie vanilla wafers. The cookies were all broken up.

I was pissed off. Finished the box, which was taped up.

Just opened, didn’t start the next one; same condition. These cookies should have never been sold.

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User's recommendation: be careful

Hillary M Ngs

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Toronto, Ontario

Missed pickup from the store

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Contains 1 confidential file for company representatives

We missed our pickup window and now we can't find any phone numbers to contact them. When we email, we receive an automated message.

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Loss:
$30

Preferred solution: Full refund

User's recommendation: Don't miss your pickup

Susan P Uvi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Regina, Saskatchewan

No response from customer service.

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I have submitted 2 requests for a refund for food that the store did not have and I have not received any reply. No idea if anyone received my submission.

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Constance S Yti

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lexington-Fayette, Kentucky

Charged for someone else's order

I had two orders that I picked up this week:

Order# 200002****994 $6.15

Order# 200002****089 $13.40

My checking account was charged $13.05 for a third order on 1/29/25 that was not mine!

Jan 29 2025

MEIJER STORE #16 MEIJER LEXINGTON KYCard 5418Merchant Category Code: 5411/Withdrawal POS #708874

Amount: negative thirteen dollars and five cents $13.05

Could you please refund my money to my bank account.

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Loss:
$13
Pros:
  • Good prices on items that i like to freeze for use later
Cons:
  • Service fees recently added

Preferred solution: Full refund

User's recommendation: Watch your bank account for invalid Flashfood withdrawals

Canuqk C

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bad customer service

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Flashfood - Bad customer service
Flashfood - Bad customer service - Image 2

Flashfood implies that the products posted are discounted 30%-50% from their normal shelf prices. However, Maxi on Mount Royal in Montreal posted nectarines which were sold at the same price and not discounted.

The store clerk was made aware of this but nothing has changed in the past 48 hours! Furthermore, Flashfood hasn't responded either!

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Preferred solution: Proper compliance

User's recommendation: BEWARE

Dawn G Wwu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can't add EBT card and NO customer support or help

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I submitted 2 requests now that the Flashfood app will NOT accept my EBT card, did everything right, removed and reinstalled app, NO ONE WILL CONTACT ME TO RESOLVE THIS ISSUE!! All I get is a ticket number, then 2 days later they ask how their support is AND I GOT NONE AT ALL!!

NO CUSTOMER SERVICE AT ALL!!! Especially for EBT users!!

View full review
Loss:
$50
Pros:
  • Low cost
Cons:
  • No customer service need to pay out of pocket when i have ebt

Preferred solution: HELP TO ADD MY EBT CARD CUZ THE APP WON'T ACCEPT IT AND I'M DOING EVERYTHING CORRECTLY INCLUDING UNINSTALLING AND REINSTALLING THE APP!!!

User's recommendation: NO CUSTOMER SERVICE AT ALL!!

Tj Jgr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Rio De Janeiro, Rio De Janeiro

Went to pick up a few hours later to be told I was a no pick up

Never had trouble before. Went to pick up the order I put in early yesterday morning they said I was a no pick up. I would love a refund.

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Loss:
$21

Preferred solution: Full refund

User's recommendation: Don't order before 8am

Youa Msd
map-marker Kingston, Pennsylvania

They partner with stores that never gave the items you buy available. Then no way to contact flashflood for a refund except email. Takes weeks to get refund if you get one at all!

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The items you buy & pay for are never available when you go to pick them up! Then there is no way to contact flash food other than emails. Takes weeks to get a refund if you ever get it at all

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User's recommendation: I do not recommend

Anonymous
map-marker Reading, Pennsylvania

They ignore when u try to get rebate for spoiled product

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I contacted them 5 times..ignored me ..wasted my money :/ I shop ALOT with them, but if there a problem you're on your own .

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