Flashfood
Flashfood Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.3 star rating. Flashfood reviews show mostly dissatisfied customers citing low satisfaction, poor customer service, and billing issues.
Key Takeaways for Future Customers
- Expect low-cost deals but frequent order or pickup failures.
- Prepare for limited customer service response and slow refunds.
- EBT users report problems adding cards and lack of support.
Negative Feedback / Risk Areas
- Customer complaints about missing goods and stores not having paid orders.
- Billing and unauthorized charges with refund delays.
- Poor communication around refunds and pickup windows.
Positive Feedback
Users note good prices on items suitable for freezing and generally low cost per purchase.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.3 star rating. Flashfood reviews show mostly dissatisfied customers citing low satisfaction, poor customer service, and billing issues.
Key Takeaways for Future Customers
- Expect low-cost deals but frequent order or pickup failures.
- Prepare for limited customer service response and slow refunds.
- EBT users report problems adding cards and lack of support.
Negative Feedback / Risk Areas
- Customer complaints about missing goods and stores not having paid orders.
- Billing and unauthorized charges with refund delays.
- Poor communication around refunds and pickup windows.
Positive Feedback
Users note good prices on items suitable for freezing and generally low cost per purchase.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Blacksburg, Virginia
Goods not received
The merchant never received my order, and I am out of my money because it is impossible to get ahold of them.
- Store did not receive your order
Preferred solution: Full refund
User's recommendation: Stay away!
Canonsburg, Pennsylvania
I'm disgusted with some purchases that I go to pick up and they are not available. THey refund purschase but no compensation for my time and trip to pick up. My ? is where is the product??
- The item was discarded before pickup.
- Manager says theft; lock exists but unused.
- I complained to Flash; they said pick up that day.
- Food was missing.
Also I go to pick up by the date advertised and they have already discarded the product that am! or The manager says that someone steals the item!!
THere is a lock on the cabinet but they don't use it. Apparently it's no lose to them so why should they care!!
I've complained to Flash and thery're answer was pick up that day!! Honestly I did one occasion and the food was still missing!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDisgusted with purchase
- Purchased at Stop and Shop in Union Turnpike, Queens, NY.
- Two vanilla wafer packs arrived with broken cookies; boxes taped.
Purchased from Stop and Shop, Union Turnpike, Queens, NY: 2 packs of cookie vanilla wafers. The cookies were all broken up.
I was pissed off. Finished the box, which was taped up.
Just opened, didn’t start the next one; same condition. These cookies should have never been sold.
User's recommendation: be careful
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Toronto, Ontario
Missed pickup from the store
We missed our pickup window and now we can't find any phone numbers to contact them. When we email, we receive an automated message.
Preferred solution: Full refund
User's recommendation: Don't miss your pickup
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo response from customer service.
I have submitted 2 requests for a refund for food that the store did not have and I have not received any reply. No idea if anyone received my submission.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lexington-Fayette, Kentucky
Charged for someone else's order
- Two orders were picked up for $6.15 and $13.40.
- A third $13.05 charge on 1/29/25 was not mine.
- Please refund the $13.05 to my bank account.
I had two orders that I picked up this week:
Order# 200002****994 $6.15
Order# 200002****089 $13.40
My checking account was charged $13.05 for a third order on 1/29/25 that was not mine!
Jan 29 2025
MEIJER STORE #16 MEIJER LEXINGTON KYCard 5418Merchant Category Code: 5411/Withdrawal POS #708874
Amount: negative thirteen dollars and five cents $13.05
Could you please refund my money to my bank account.
- Good prices on items that i like to freeze for use later
- Service fees recently added
Preferred solution: Full refund
User's recommendation: Watch your bank account for invalid Flashfood withdrawals
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad customer service
- Flashfood claims 30-50% discounts, but nectarines aren't discounted.
- Maxi Mount Royal clerk informed; 48 hours, no change; Flashfood unresponsive.
Flashfood implies that the products posted are discounted 30%-50% from their normal shelf prices. However, Maxi on Mount Royal in Montreal posted nectarines which were sold at the same price and not discounted.
The store clerk was made aware of this but nothing has changed in the past 48 hours! Furthermore, Flashfood hasn't responded either!
Preferred solution: Proper compliance
User's recommendation: BEWARE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan't add EBT card and NO customer support or help
- The Flashfood app won't accept my EBT card after 2 requests.
- I got a ticket number but no follow-up or support for EBT users.
I submitted 2 requests now that the Flashfood app will NOT accept my EBT card, did everything right, removed and reinstalled app, NO ONE WILL CONTACT ME TO RESOLVE THIS ISSUE!! All I get is a ticket number, then 2 days later they ask how their support is AND I GOT NONE AT ALL!!
NO CUSTOMER SERVICE AT ALL!!! Especially for EBT users!!
- Low cost
- No customer service need to pay out of pocket when i have ebt
Preferred solution: HELP TO ADD MY EBT CARD CUZ THE APP WON'T ACCEPT IT AND I'M DOING EVERYTHING CORRECTLY INCLUDING UNINSTALLING AND REINSTALLING THE APP!!!
User's recommendation: NO CUSTOMER SERVICE AT ALL!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Rio De Janeiro, Rio De Janeiro
Went to pick up a few hours later to be told I was a no pick up
Never had trouble before. Went to pick up the order I put in early yesterday morning they said I was a no pick up. I would love a refund.
Preferred solution: Full refund
User's recommendation: Don't order before 8am
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey partner with stores that never gave the items you buy available. Then no way to contact flashflood for a refund except email. Takes weeks to get refund if you get one at all!
The items you buy & pay for are never available when you go to pick them up! Then there is no way to contact flash food other than emails. Takes weeks to get a refund if you ever get it at all
User's recommendation: I do not recommend
Reading, Pennsylvania
They ignore when u try to get rebate for spoiled product
I contacted them 5 times..ignored me ..wasted my money :/ I shop ALOT with them, but if there a problem you're on your own .
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